3Setting Up Fees

Setting Up Fee Items

The fee items table lists the fees that will be assessed by your agency. You set up fee items for your agency on the Fee Items page.

The fee items table is used to validate the fees created in the Oracle Autonomous Integration Cloud (OIC) decision model. You define the fee items before setting up decision models and fee schedules.

For information about setting up decision models and fee schedules, see Creating Decision Models for Fees and Setting Up Fee Schedules.

Adding Fee Items

  1. Select Common Setup > Fee Items.

  2. On the Fee Items page, click Add to add a fee item.

  3. On the Fee Item Details page, enter a name for the fee item.

  4. Enter a description.

  5. In the Department field, you can select a department to associate with the fee.

    Note: The department associated with the fee overrides the department specified on the permit type.
  6. Verify that the Enabled switch is turned on. The switch is turned on by default for a new fee item.

  7. Click Save.

Modifying Fee Items

  1. Select Common Setup > Fee Items.

  2. On the Fee Items page, click the row for the fee item that you want to modify.

  3. On the Fee Item Details page you can:

    • Modify the fee item description. You cannot change the name.

    • Change the department associated with the fee item.

    • Click the Enabled switch to enable or disable the fee item.

  4. If you made any changes, click Save.

Deleting Fee Items

  1. Select Common Setup > Fee Items.

  2. On the Fee Items page, click the row for the fee item that you want to delete.

  3. On the Fee Item Details page, click Delete.

  4. If you want to delete multiple fee items, you can delete them from the Fee Items page:

    1. Click Edit.

    2. Select the check boxes for the fee item rows to delete.

    3. Click Delete.

Setting Up Fee Schedules

Define fee schedules to associate with the application types. A fee schedule can be associated with multiple application types.

You set up your fee schedules and fee lines or items on the Fee Schedule page. The fee model defined on the fee items is associated with a decision model set up in the Oracle Autonomous Integration Cloud (OIC).

Before you can set up your fee schedules, you must do the following:

Caution: Presently in Community Development Code Enforcement, the fee module supports the configuration of only one fee item for each fee decision model.

Adding Fee Schedules

  1. Select Billing Setup > Fee Schedule.

  2. On the Fee Schedule page, click Add to add a new fee schedule.

  3. Enter values on the Fee Schedule Details page:

    Page Element

    Description

    Fee Schedule

    Enter an ID for the fee schedule.

    Description

    Enter a description for the fee schedule.

    Default Fee Item

    Enter a fee item as the default for this fee schedule.

    The default fee item is used for the fee schedule if there is no matching fee item in the decision model.

    Refund Fee Item

    Enter a refund fee item as the default for this fee schedule. This field is for future use.

    Effective Start Date

    Enter the first day when the fee schedule definition is valid.

    Effective End Date

    Enter the date, if any, when the definition will no longer be valid. To keep the definition valid indefinitely, do not enter a date.

    After a definition is saved, the end date becomes read-only. Although you can’t make manual changes, the system can still update the end date to accommodate new effective-dated entries. For example, if the currently effective definition has an open end date, and you create a new definition with a later start date, the original definition’s end date changes to the day before the new definition goes into effect.

    Show All Dates

    Click this button to access the effective-dated history of the definition. This button is not available during the creation of a new definition.

    On the page that displays the history, use the Add button to add a new effective-dated entry for the fee schedule definition. The new entry inherits the same fee schedule name, description, and default fee item. You provide the new effective start date and other details for the definition.

    You can copy the fee item rows by clicking the Copy Previous Effective Date button in the Fee Item section.

  4. Click Save.

Modifying Fee Schedules

You can modify fee schedules on the Fee Schedule page. Fee schedules are associated with application types such as permits and planning applications.

Caution: Be aware of all associated application types before you delete or modify fee schedules or fee items.
  1. Select Billing Setup > Fee Schedule.

  2. On the Fee Schedule page, select the row for the fee schedule that you want to modify.

  3. On the Fee Schedule Details page you can:

    • Modify the fee schedule description. You cannot change the fee schedule ID.

    • Enter a new default fee item.

      This default fee item is used for the fee schedule if there is no matching fee defined in the fee decision model.

    • Enter a new refund fee item.

    • Change the effective start date. After a definition is saved, the end date becomes read-only. .

  4. If you made any changes, click Save.

Note: When adding a new fee item to the fee schedule, you must verify the fee mapping for all affected application types.

Deleting Fee Schedules

You can delete fee schedules on the Fee Schedule page.

Caution: Be aware of all associated application types before you delete or modify fee schedules or fee items.
  1. Select Billing Setup > Fee Schedule.

  2. On the Fee Schedule page, select the row for the fee schedule that you want to delete.

  3. Click Delete on the Fee Schedule Details page.

    Caution: When you delete a fee schedule, all associated fee items are also deleted.
  4. If you want to delete multiple fee schedules, you can delete them from the Fee Schedule page:

    1. Click Edit.

    2. Select the check boxes for the fee schedule rows to delete.

    3. Click Delete.

Modifying Fee Items on the Fee Schedule

To modify a fee item on the fee schedule definition:

  1. Select the fee schedule associated with the fee item to open the Fee Schedule Details page.

  2. In the Fee Items section, select the fee item to open the Fee Item Details page.

  3. Select different decision model mapping values for the fee from the drop-down lists.

    • For fees assessed during the application process, select Form Designer.

    • If you’re working with additional fees, such as citation fees, click the Map Fee Attribute link and update the fee map definition.

  4. Click the Pay Now switch to turn it on or off.

  5. If you made any changes, click Save.

Deleting Fee Items from the Fee Schedule

To delete a fee item from the fee schedule definition:

  1. Select the fee schedule associated with the fee item to open the Fee Schedule Details page.

  2. In the Fee Items section, select the fee item to open the Fee Item Details page.

  3. To delete the fee item, click Delete.

    Note: When you delete a fee item, the decision model mappings are deleted from all associated record types.
  4. If you want to delete multiple fee items, you can delete them from the Fee Items section on the Fee Schedule Details page:

    1. Click Edit.

    2. Select the check boxes for the fee item rows to delete.

    3. Click Delete.

Working with Effective Dates

You can have multiple effective dates for a fee schedule, with the option to copy fee items when you create a new effective-dated entry for the fee schedule definition.

Note: Fee schedules with multiple effective-dated entries appear only once in the list on the Fee Schedule page.

Here’s how to add an effective-dated entry to a fee schedule definition:

  1. Select a fee schedule.

  2. Click Show All Dates next to the effective date fields. You’ll see all effective-dated entries associated with the fee schedule in descending order.

  3. On the Fee Schedule Details page, click the Add icon.

  4. Enter the effective start date.

  5. In the Fee Items section, add fee items or click Copy Previous Effective Date to copy the fee item rows from the previous effective-dated entry.

To delete an effective-dated entry, click Delete on the Fee Schedule Details page.

Caution: If you’re using the form designer mapping source for fee items, you must also map fee items for all effective-dated entries on the fee mapping page for the application type.

Adding Fee Items Based on Form Designer Attributes

You set up fee lines or items for a fee schedule on the Fee Item Details page. The system automatically calculates the fees associated with an application type when users submit their applications. For example, when you apply for a fence permit, the permit fees are generated at the time of the application.

When you add application fee items to the fee schedule, you set up the fee model to use the attribute mapping on the intake form designer. In addition, every time you add new effective-dated fee items with a form designer source, you must go to the form designer to map the fee items. For more information about fee mapping when the source is the intake form designer, see Mapping Form Fields to Decision Model Attributes.

Caution: If you’re using the form designer mapping source for fee items, you must also map fee items for all effective-dated entries on the fee mapping page for the application type.

Let’s look at how to add fee items based on the form designer mapping source:

  1. Select a fee schedule.

  2. On the Fee Schedule Details page, click Add in the Fee Items section.

  3. Enter values on the Fee Item Details page:

    Page Element

    Description

    Space Name

    Enter the space name. The space is where the fee decision model is stored. You share decision models created in OIC at the space-level.

    Model Name

    Enter the name of the fee decision model.

    Version

    Enter the version number of the fee decision model you want to activate.

    Service Name

    Enter a service name to integrate the fee decision model with the fee schedule.

    Map Fee Item

    Associate the fee with the fee item data object in the fee decision model.

    Map Fee Amount

    Associate the fee amount with the data object in the fee decision model.

    Applies to Type

    Select the application type that this fee item applies to:

    • Origination - Original applications. This is the default value.

    • Amendment - Applications for amendments to business licenses.

    • Renewal - Business license renewal applications.

    Pay Now

    Move the switch to activate the pay now option if you want the fees to be payable upon submission of the application.

  4. Use the following field when you map this fee schedule to the application form to perform the fee calculation as configured in the fee decision model in Oracle Integration Cloud.

    Page Element

    Description

    Mapping Source

    Select Form designer.

    When Form designer is selected, the fee decision model attributes are mapped from the intake form designer. The attribute mapping is required to calculate fees.

  5. Click Save.

    The fee item appears as a new row in the Fee Items grid and is automatically assigned the next fee item number.

Note: When adding a new fee item to the fee schedule, you must also verify the fee mapping for all affected application types.

Adding Fee Items With Other Mapping Sources

You set up fee lines or items for fees assessed after the transaction is created on the Fee Item Details page. For example, you create a case then issue and assess fees for a citation. In this scenario, you set up the fee model to use predefined groups of attributes that don’t come from the intake form designer. You use the fee mapping at the fee item level to calculate fees.

Note: When adding a new fee item to the fee schedule, you must verify the fee mapping for all affected application types.
  1. On the Fee Schedule Details page, click Add in the Fee Items section.

  2. Enter values on the Fee Item Details page:

    Page Element

    Description

    Space Name

    Enter the space name. The space is where the fee decision model is stored. You share decision models created in OIC at the space-level.

    Model Name

    Enter the name of the fee decision model.

    Version

    Enter the version number of the fee decision model you want to activate.

    Service Name

    Enter a service name to integrate the fee decision model with the fee schedule.

    Map Fee Item

    Associate the fee with the fee item data object in the fee decision model.

    Map Fee Amount

    Associate the fee amount with the data object in the fee decision model.

    Applies to Type

    Select the application type that this fee item applies to:

    • Origination - Original applications. This is the default value.

    • Amendment - Applications for amendments to business licenses.

    • Renewal - Business license renewal applications.

    Pay Now

    Turn on the switch to activate the pay now option if you want the fees to be payable upon submission of the application or when the citation is issued.

  3. Use the Mapping Source field to define fee items for fees assessed after an application was submitted. The fee is not associated with intake form attributes in the intake form designer. You map the transaction attributes directly to the fee decision model in OIC.

    Select the name of a source transaction in the Mapping Source field for fee items that will be calculated and displayed on the Fees and Payments page in the transaction details.

    Mapping Source

    Description

    Business tax

    Based on the Tax Related Details field group in the intake form design. The date of application submission determines which effective-dated fee schedule to use.

    For more information about setting up business taxes, see Setting Up Business License Tax Classes.

    District based

    Based on the property’s district in the application. The date of application submission determines which effective-dated fee schedule to use.

    The agency must associate districts to a parcel to use the district-based source. For more information about setting up the property’s district, seeAssigning Districts to Parcels.

    In addition, this source uses a hybrid fee mapping, which means that you can map attributes to the fee model from a combination of the fee schedule and the form designer. The input attribute from the fee model in OIC must be a List type.

    Citation

    Based on the citations within Code Enforcement. The current date is used for the fee schedule.

    For more information about citations, see Working with Citations.

    Caution: Presently in Community Development Code Enforcement, the fee module supports the configuration of only one fee item for each fee decision model.

    Time Recording for Planning Application

    Time Recording for Plan Review

    Time Recording for Inspection

    Based on the recorded time entered for work on a planning application, plan review, or inspection, respectively. The current date is used for the fee schedule.

    For more information about time recording and billing, see Time Recording Overview.

  4. Click the Map Fee Attributes link to complete the fee mapping to the fee decision model. The fee decision model attributes appear on the Map Fee Attributes page.

    Note: Attribute mapping to the decision model is required to calculate fees. When you add a new effective date, you must verify that the mapping for each fee item line is still valid.
  5. Enter values on the Map Fee Attributes page for each fee item line:

    Page Elements

    Description

    Effective Start Date

    Enter the first day when the fee map definition is valid.

    Effective End Date

    Enter the date, if any, when the fee map definition will no longer be valid. To keep the definition valid indefinitely, do not enter a date.

    Model Attribute

    Displays the model attributes that are determined by the fee decision model inputs.

    Attribute Type

    Displays the data type of the model attribute, such as string, number, boolean, and so on.

    Transaction Attribute

    Click the drop-down list to map the decision model attribute to a transaction attribute, which is determined by the selected Mapping Source.

  6. Click Save.

    The fee item appears as a new row in the Fee Items grid and is automatically assigned the next fee item number.

Mapping Form Fields to Decision Model Attributes

This topic describes how the fields added to an intake form in the designer are mapped to the fee model defined for the transaction type.

The Fee Mapping page in the designer is used to map attributes in the decision model to the fields added to the intake form. The Fee Mapping page is the second step in the Intake Form Designer, where designing the layout is the first step.

This image illustrates the Fee Mapping page in the design of a permit application.

Mapping fields in the application to attributes in the decision model

You assign a fee schedule to an application type on the Transaction Type page using the Fee Schedule field. You map attributes from the fee schedule’s underlying decision model created in Oracle Integration Cloud to the fields you have added to your intake form either through delivered field groups or by adding fields manually.

Note: Not all model attributes need to be mapped. Because a fee schedule can be reused by multiple transaction types, only the model attributes required for fee calculations for the current application type need to be mapped. All other model attributes can be left blank.

For more information on setting up fee schedules, see Setting Up Fee Schedules.

For more information on decision models, see Creating Decision Models for Fees.

Mapping Application Fields to the Fee Item in the Decision Model

To access the Fee Mapping page in the form designer:

  1. Navigate to the Transaction Type page:

    • Business License Setup > Business License Type

    • Permit Setup > Permit Type

    • Planning and Zoning Setup > Planning Application Type

  2. Select the transaction type that you want to view in the designer.

  3. Click the Design Form button.

  4. Click the Next button while in the application form setup step.

  5. The fields on the Fee Mapping page are as follows:

    Page Elements

    Description

    Effective Start Date and Effective End Date

    The effective-dated entry for the fee schedule associated with the transaction type. If multiple effective dates exist, you must map fee items for each effective date.

    Applies to Type

    The type of application that the fee item applies to as defined in the fee schedule:

    • Origination - Original applications. This is the default value.

    • Amendment - Applications for amendments to business licenses.

    • Renewal - Business license renewal applications.

    Model Attribute

    The name of the attribute as it appears in the decision model in Oracle Autonomous Integration Cloud.

    Not all model attributes must be mapped. Because fee schedules can be reused by multiple transaction types, only the model attributes required for fee calculations for the current transaction type need to be mapped. All other model attributes can be left blank.

    Attribute Type

    The data type of the model attribute, such as string, number, boolean, and so on.

    Record Type Attribute

    The field added to the intake form layout either contained in a predefined form element or a user-defined element you have added manually.

  6. Select the record type attribute from the drop-down list that you want to map to the decision model attribute.

  7. Click Save.