Overview of Mobile Oracle Municipal Code Officer

Use the Oracle Municipal Code Officer mobile application to manage a variety of code enforcement inspections on a daily basis.

Oracle Municipal Code Officer provides government field staff the ability to enforce code compliance using productivity tools to perform and report on inspections from a mobile device. Before you begin, you must download the Oracle Municipal Code Officer application for your mobile device from the iOS App Store for Apple iOS devices or Google Play for Android devices. For information about installing the application and configuring the agency’s host URL, see Installing and Configuring Oracle Municipal Code Officer.

Note: Agency administrators must explicitly grant mobile application access to the necessary agency user roles before you can install and configure Oracle Municipal Code Officer. For more agency setup information, see Setting Up Users for Oracle Mobile Applications.

Security Details for Using Mobile Oracle Municipal Code Officer

This section describes important security roles, requirements, or considerations specific to using Mobile Oracle Municipal Code Officer.

Security roles for using Mobile Oracle Municipal Code Officer.
Primary Role	Access Description	Associated Job Roles and Abstract Roles
PSC Code Enforcement Officer	Access Mobile Oracle Municipal Code Officer. Users also need to be registered using the mobile application activation setup.	PSC Code Enforcement Officer
PSC Update Code Enforcement Inspection Comments Added by Others and Self	Update Code Enforcement inspection comments added by others and themselves.	PSC System Administrator
PSC Delete Code Enforcement Inspection Comments Added by Others and Self	Delete Code Enforcement inspection comments added by others and themselves.	PSC System Administrator
PSC Update Code Enforcement Inspection Attachments Added by Others and Self	Update Code Enforcement inspection attachments added by others and themselves.	PSC System Administrator
PSC Delete Code Enforcement Inspection Attachments Added by Others and Self	Delete Code Enforcement inspection attachments added by others and themselves.	PSC System Administrator

For more information on creating roles for Public Sector Licensing and Permits, see Creating Custom Roles for Public Sector Licensing and Permitting.

For more information on all the predefined security data such as abstract roles, job roles, privileges and so on, see the Security Reference for Oracle Public Sector Licensing and Permitting.

Viewing the Worklist

As a code enforcement officer, you start on the Worklist page when you log into Oracle Municipal Code Officer. On the Worklist page, you can:

View the inspection job list. Inspections are categorized in tabs and each listed with a count of inspections: All inspections, ready inspections, inspections for the current day, next day, first, current week, overdue, re-inspections, and completed inspections.

Note: Ready inspections tab lists: (a) Inspection jobs for the incidents that are ready for their initial inspection.(b) Inspection jobs for the cases that have crossed the compliance date.Ready inspections are listed with a Green icon to indicate that they are ready for inspection or for early inspection. For details about inspections, see Using the Code Officer Worklist.
Sort the inspections by due date, scheduled date, issue subtype, priority, and address of the location under inspection.
View the status of the incident.
View the inspections in a map view.
Record a new violation.
Reschedule inspections.
Add attachments and comments.
View details of the inspection job.

Note: You can access the Attachments, Comments, Reschedule, and View Details options by swiping to the left on an inspection item or by selecting the Action menu on the inspection item.

Opening the Map View

Use the map icon on the Worklist page to open a map view and view the locations of the scheduled inspections.

The above interactive map allows you to view the details of an inspection by clicking an inspection location, which is represented as a red dot. A modal window shows the details of the inspection such as the status and the location address. Click the View More Details icon to access the Inspection page and view the complete detail of the selected inspection.

You can select the List View button to return to the list view of your inspections.

Working with Inspection Details

Access the Inspection page by selecting an inspection item on the Worklist page. On the Inspection page you view the details of the inspection assigned to you:

Inspection count (configured by the administrator on the Inspection Count page).
Inspection identifier.
Status.
Location.
If there are two or more active inspections for the same location, then a link is displayed with a text showing the number of other active inspections. Tap the link to open a modal that lists the details of the remaining inspection items.
Description.
Inspection due date.
Ready for Inspection switch: Turn on if the responsible party has indicated on the Resolve Issue page that the case is ready for an early inspection. The status of the inspection will change to Scheduled - Ready early. For details, see Resolving Issues.
Compliance date.
List of code violations with their status and their corrective actions.
List of all previous inspections.

On the Inspection page you can initiate actions such as:

Elements on the Inspection detail page:
Page Element	Description
New Violation	Select the option from the Action menu to report a new violation. See the Reporting a New Violation section for more details.
	Select to list the result options to choose from. Examples include In Compliance, Remains in Violation among others. The options available are based on the status of the incident. See the Submitting Inspection Results section for more details.
Attachments	Select to open the Attachments page to view a list of attachments related to the inspection. You can add a new attachment by selecting the Add button.
Comments	Select to open the Comments page to view a list of comments related to the inspection. You can include an existing comment from standard comments or add a new comment by selecting the Add Comment button.

You can also access the New Violation option from the Worklist page by selecting the Action menu available at the top. To access the Attachments, Comments, and Reschedule options for an inspection on the Worklist page, swipe the screen to the left on the inspection row or simply select the Action menu.

Reporting a New Violation

Code enforcement officers such as an inspector can directly report new violations, which are not part of any assigned incident or case.

To report a new violation, complete the new violation form and submit:

On the Worklist page click the Action menu and select New Violation.
You can also access the New Violation button from the Action menu on the Inspection page.
Select the type and subtype of the issue you want to report.
Use the map page to locate the property for which you are reporting the violation.
Enter a description of the issue. You can also attach a photo, video, or an audio file as reference.
Enter any additional information, if present.
In the Code Violations section, click Add to open the Select Codes page and include one or more code violations from a list of current or other violations. Each newly added code violation is in Open status. The value is updated whenever the status is updated in the Code Enforcement Inspection – Code Violations page or the Case Code Violations page. See Using the Code Officer Worklist and Working with Code Violations.The related corrective actions are automatically added to the form. You can modify the descriptions for violations and corrective actions using Rich Text formatting actions, and save.
Review the details and submit the form.

Note: The fields on the new violation reporting form are configured by the agency administrator.

Rescheduling an Inspection

You reschedule an inspection assigned to you using the Reschedule page. To reschedule an inspection:

On the Worklist page click the Action menu on the inspection you want to reschedule.
You can also swipe the screen to the left on the inspection item.
Select Reschedule.
The Reschedule page displays the due date and the current schedule date of the inspection. Click Next Schedule Date and select one of the available dates that show in the calendar.
Click Submit.

Submitting Inspection Results

Code enforcement inspectors submit results after inspecting the location related to the incident or case. To submit the result of an inspection:

Select the inspection you want to submit from the Worklist page.
On the Inspection page click Result Inspection.
Select the desired option from the available list of results.
On the result page include the inspection completion date, and comments or attachments, as needed. The fields displayed on the result page are determined by the result option you have selected.
Click Submit.

The result options you see are determined by the status of the selected incident or case. The following tables list the various status-based outcomes that are available for the submission of inspection result:

Statuses and result options available for an incident:

Result values available for an incident.
Status at the time of inspection	Result of the inspection
Inspection	In compliance: The status of the incident changes to Compliance and the inspection is closed.
	Violation: A case is created with a status of Violation and a re-inspection is scheduled, which must be updated by the code enforcement officer. When you update the result as in violation, the incident details page allows you to change the issue type, issue subtype, code violations, address, and issue description. On the incident details page, click the Update button: Search and select the desired issue type and subtype. Click Next to open the Code Violations page and add code violations. Click Next to open the Review page, where you can use the Edit icon to make changes to location, issue description, code violations. Note: Additionally, you will see any custom fields that were available at the time of creating the incident. After adding the changes, click Done. Click Submit to create a case with the newly entered details.
	Referral: The status of the incident changes to Referral and the inspection is closed. The referral body that is configured on the Referral Body page is used for the referral incident.
	Closed: The inspection and the incident are closed.

Statuses and result options available for a case:

Result values available for a case.
Status at the time of inspection	Result
Violation	In compliance: The status of the case changes to Compliance and the inspection is closed.
	Remains in Violation: The status of the case and the compliance date remain unchanged. A notice is created, which must be updated by the code enforcement officer before printing it.
	Issue Citation: The status of the case changes to Citation and the inspection is closed. The compliance date is extended. A notice is created, which must be updated by the code enforcement officer before printing it. A re-inspection is scheduled, which must be updated by the code enforcement officer.
	Extension: The status of the case remains unchanged and the inspection is closed. The compliance date is extended, based on the time rules set up.
	Mandatory Abatement: The status of the case changes to Mandatory Abatement and the inspection is closed. The compliance date remains unchanged. The code technician schedules an inspection.
Legal	When a case status is Legal, the case is transferred to the legal department. Any inspection schedule is canceled and no new inspection can be scheduled.
Citation	In Compliance: The status of the case changes to Compliance and the inspection is closed.
	Remains in Citation: The status of the case and the compliance date remain unchanged.
	Issue Citation: The status of the case remains unchanged and the inspection is closed. The compliance date is extended, based on the time rules set up. A notice is created, which must be updated by the code enforcement officer before printing it. A re-inspection is scheduled, which must be updated by the code enforcement officer.
	Mandatory Abatement: The status of the case changes to Mandatory Abatement and the inspection is closed. The compliance date remains unchanged. The code technician schedules an inspection.
	Extension: The status of the case remains unchanged and the inspection is closed. The compliance date is extended, based on the time rules set up.
Mandatory Abatement	Abatement Complete: The status of the case remains unchanged and the inspection is closed. The code technician should update the case status and schedule an inspection.
	Abatement Incomplete: The status of the case remains unchanged and the inspection is closed. The code technician should update the case status and schedule an inspection.