Reviewing Code Enforcement Inspection Details

As a code enforcement officer, you manage the inspection details of your assigned incident or case using the code enforcement Inspection page.

Code enforcement technicians schedule inspections for incidents and cases. For details about assigning inspectors and scheduling inspections, see Processing Incidents and Working with Code Enforcement Inspections.

Access the code enforcement Inspection page by selecting an inspection record in the Code Officer Worklist.

Reviewing the Inspection Details

The Inspection Details tab displays the summary information about the scheduled inspection – status, ready for inspection, scheduled date, address of the location, issue description, assigned inspector, comply by date, and inspection completion date.

Turn on the Ready for Inspection switch when the responsible party has requested for an inspection prior to the scheduled inspection date. The inspection status on the Inspections page changes to Scheduled – Ready, and the case is ready for the code officer to inspect.

Note: This switch is available for edit only when the case has a scheduled inspection for violation or citation, and remains until the compliance date is reached.

You can take the following actions related to your inspection:

  • Update Result: Click the button to select a result option after the inspection. The options available are based on factors such as, if the inspection is for an incident or a case, if it is the first inspection or reinspection, and the status of the incident or case:

    • In Compliance

    • Not in Compliance: This option is available when you are resulting an inspection for a case in Appeal, Hearing, or Legal status.

    • Violation

    • Referral

    • Closed

    • Void

    • Issue Citation

    • Remains in Violation/Citation

    • Mandatory Abatement

    • Extension

    Note: When a case is in Appeal, Hearing, or Legal status, the inspection result options are limited to In Compliance, Extension, and Not in Compliance. After you submit the result, a new inspection can be scheduled from the Inspections page. If an inspection is already scheduled, the Reschedule option will be available. For details, see Working with Code Enforcement Inspections.

    When you are updating the result as in violation, the system allows you to change the issue type, issue subtype, code violations, and the address:

    1. Click the Update button to open the Issue Type confirmation Page and select the desired issue type and subtype.

    2. Click the Next button to open the Code Violations page and add code violations.

    3. Click the Next button to enter or update the address location and click Done.

  • Reschedule: Click the button to open the Inspection page and select a new date for the inspection.

  • Cancel Inspection: Click to cancel the inspection

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Reviewing the Attachments

The Inspection Attachments tab allows you to view and add attachments related to the inspection. For details about attachments, see Processing Incidents.

Reviewing the Comments

The Inspection Comments tab allows you to view and add comments related to your inspection. For details about comments, see Processing Incidents.

Reviewing the Code Violations

The Code Violations tab allows you to manage the code violations that were entered at the time of creating the issue and during previous inspections. Expand a code violation record to view the description, corrective actions, and the available actions. Each record shows the status of the code violation:

  • Open – The status of a newly added code violation.

  • Canceled – The status of the code violation when the code officer removes the violation record that was added to the case from a previous inspection.

  • Resolved – The status of the code violation when the code officer resolves the code violation after confirming compliance.

Code officers can add new violations and their corresponding corrective actions for the current inspection. Use the Actions menu that is available for every code violation to take actions such as Resolve, Remove from Case, and Reopen.

Page Element

Description

Add button

Click to open the Select Codes page and add one or more violations. You can select from a list of current and other violations. Click Done after selecting the violation records. The corresponding corrective actions are also added and listed on the Code Enforcement Inspection page.

Resolve

Select the related action to resolve the code violation. A violation is resolved when the responsible party has implemented the corrective actions.

Remove from Case

Select the related action to remove the code violation from the case.

Note: If you try to remove the code violation that was added in a previous inspection, the violation will be canceled and not removed from the case. However, if you remove the violation that is added from the current inspection, the record is deleted from the case.

Also note that you cannot remove a code violation that is associated with a citation.

Reopen

Select the related action to reopen the code violation from its resolved or canceled status. This option is not available if the case is in one of the statuses – In Compliance, Closed, or Void.

Edit icon

Click the icon to open the Violation page and modify the summary or description. You can use the Rich Text formatting options in the description.

Clicking the Edit icon for a corrective action will open the Corrective Action page and you can change the text of the corrective action using the Rich Text formatting options.

Click Done after making the changes.