Using the Code Officer Worklist
The code officer worklist provides a central location for managing code enforcement inspection tasks on a laptop or desktop computer. Various tabs list inspection records based on where they are in their life cycle, and action menus provide quick access to the tasks that can be performed at each stage. You use the code enforcement Inspection page to manage your code enforcement inspection for an incident or case assigned to you.
Access the code officer worklist by clicking the Code Officer Worklist tile on the agency springboard. Initially all tabs to which you have access appear. Click a tab to see the incidents or cases that meet the tab filter criteria and to access the relevant actions.
Some tabs have subtabs that further filter the incidents or cases. Subtab action menus have the same actions as the parent tabs.
When you click a tab other than the one that is initially selected, only the newly selected tab and its subtabs are visible. Similarly, when you select a subtab, only that subtab is visible. To return from a subtab to its parent, or from a main tab to the default view where all tabs are visible, click the Back to Inspections icon next to the Search icon.
The code officer worklist has the following tabs:
Tab |
Displays |
Available Actions |
Additional Information |
---|---|---|---|
Inspections |
List of all inspections assigned to the officer. Detail page shows the inspection information and provides access to comments, attachments, and code violations.
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List page:
Detail page:
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For details about result options, see Submitting Code Enforcement Inspection Results. Submitting the details will create a case with the details provided. |
First Inspections |
List of all new inspections assigned to the officer. Detail page shows the inspection information and provides access to comments, attachments, and applicable code violations. |
Same as listed above. |
See the next section. |
Reinspections |
List of reinspections. These are the follow-up inspections after the first inspection is complete with a result. Detail page shows the inspection information and provides access to comments, attachments, and applicable code violations. |
Same as listed above. |
See the next section. |
Today |
List of all inspections that are due on the current date |
Same as listed above. |
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Tomorrow |
List of all inspections that are due on the next date. |
Same as listed above. |
|
Ready |
List of Inspections related to incidents and cases that have passed their compliance date. |
Same as listed above. |
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This Week |
List of all inspections that are due in the current week. |
Same as listed above. |
|
Overdue |
List of inspections from cases that have passed their inspection due date. |
Same as listed above. |
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Incidents |
Unprocessed incidents (those in Reported status) where the current user is the assigned code officer. This tab includes:
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The actions that are available here are also available from the incident detail page. Completing any of the available actions removes the incident from this tab. The Overdue subtab shows claimed incidents with a due date before the current date. The Priority subtab shows claimed incidents where the Priority switch is enabled. |
Notices |
List of notices from cases that are assigned to the code officer. Notices include notice of violations and notice of citations. Violation and citation notice object records are created for violations and citations respectively. |
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The notices are classified in the two subtabs – Notice of Violation and Notice of Citation. The Generate action signifies that the notice object alone is created, and you should use the action to open the Generate Notice page and complete the details and print. The Continue action signifies that the notice is generated, and you can make changes to the details before printing it. Any changes made to the notice process will automatically update the case detail pages. A citation notice additionally contains information about the citation fees. |
Hearings |
Cases that have requested appeals or hearings in Scheduled status. |
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For details about appeals and hearings, see Working with Appeals and Hearings. |
Access Requests |
Cases that have pending requests from registered public users who have asked for online access to the case. |
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Public users who are granted access can view details of their cases and notices online. They can also take actions such as submitting an appeal. Users can’t access their case if the agency denies their request. |
Assigned Cases |
List of all the cases assigned to the officer for inspections. Detail pages show the complete details of the case. |
List page: Create Case: Create a new case. Actions: Select and choose from options Attachments, Comments, and Update Status. |
For information about case details, see Processing Cases. |
Completed Inspections |
List of all inspections with status as Completed. Detail page shows the inspection information and provides access to comments, attachments, and applicable code violations. |
None |
See the next section. |
Incoming Tasks |
List of all the workflow tasks related to incidents and cases that are assigned to the logged in officer or the officer group. Incoming tasks remain in the list until they are closed. |
Once claimed, the Actions options allows you to update, release, or reassign the workflow task. |
When you claim a workflow task, the My Tasks subtab will list the task according to how it is assigned – My Tasks or My Group Tasks. You can take these actions:
When you reassign a workflow task to another officer, the My Tasks subtab for the assigned officer will list the task. For information on Workflow, see Using Workflow. |