Contents
1 Managing Public Users
- The Public User Registration Process
- Accessing Public User Account Information
- Managing Public User Accounts
- Managing Account Conditions
- Overview of Application Access for Contacts
- Overview of Public Landing Pages
2 Applying for a Business License
- Choosing an Application Type
- Estimating Fees
- Completing a License Application
- Entering Contractor Information
- Completing a Single Application for Multiple License Types
- Making Payments
- Copying an Application
3 Using the Agency Springboard and the Task List
4 Managing the License Applications List
- Security Details for Managing Business Licenses
- Managing License Applications
- Copying an Application
- Canceling an Application
- Withdrawing an Application
5 Managing Business License Application Details
- Navigating to Business License Activity Details
- Viewing a Summary of Business License Activity
- Changing the Applicant on an Application
- Working with Specialists
- Viewing Business Information
- Using Workflow
- Working with Consultation Outcome
- Viewing Business Application Information
- Working with Meetings
- Working with Tax-Related Details
- Working with Contractors and Agents in Applications
- Working with Credentials
- Working with Application Contacts
- Applying Conditions to Applications
- Working with Attachments
- Working with Comments
- Working with Fees and Payments
- Working with Communications
- Working with Ad Hoc Communications
- Viewing Application Status History
- Working with Related Transactions
6 Managing Contractor Registration
- Overview of Contractor Registration
- Navigating to Contractor Registration Details
- Viewing a Summary of Contractor Registration Activity
- Working with Contractor Registration
- Renewing and Amending Contractor Registration
7 Managing Contractor Information
- Security Details for Managing Contractor Information
- Contractor License Overview
- Adding Licenses to an Application Form
- Working with Contractor Licenses
- Adding Contractor Licenses
- Managing Contractor License Details
- Adding Contractor License Contacts
- Viewing Contractor License Use
- Managing Authorized Agents
- Applying Conditions to Contractor Licenses
8 Working with Business License Inspections
- Security Details for Working with Business License Inspections
- Overview of Working with Inspections
- Managing Inspections for a Business License Application
- Managing Inspections for an Agency
- Requesting and Scheduling Inspections
- Modifying Inspection Requests
- Assigning Inspections
- Viewing Assigned Inspections
- Reviewing Inspection Details
- Viewing Inspection Documents
- Viewing Inspection Results
9 Using Oracle Inspector
- Security Details for Using Oracle Inspector
- Performing Inspections on Oracle Inspector
- Viewing Inspection Tasks
- Managing Scheduled Inspections
- Working with Inspection Details
- Working with Conditions
- Reporting Inspection Time
- Using Inspection Checklists
- Submitting Inspection Results
10 Working with Business License Expiration
11 Managing the Business License
- Overview of Business Licenses
- Managing Business Information
- Working with Business Location Information
- Managing Business Licenses
- Viewing the Business License
- Applying Conditions to Business Licenses
- Applying for a Business License Renewal
- Applying for a Business License Amendment
- Inactivating Business Licenses
12 Managing Property Information
- Viewing Transactions Associated with a Parcel
- Working with Property Attachments
- Applying Conditions to Parcels and Addresses
- Working with Parcel Genealogy Transactions
- Reconciling Provisional Parcels
- Security Details for Managing Property Information
13 Working with Maps
- Overview of Delivered Maps
- Using the Map Toolbar
- Viewing Map Markers
- Using the Main Map and Explore Your City Map
- Creating Map-Based Public Notification Lists
14 Working with Payments
- Security Details for Working with Payments
- Payment Flow Overview
- Working with Cashier Sessions
- Reconciling Cashier Sessions
- Printing Deposit Slips
- Viewing Payment History
- Viewing Invoice History
- Viewing and Processing Refunds
- Viewing Payments On Account
- Creating Oracle Receivable Receipts
- Reconciling Orphaned Payments
- Processing Returned Checks
- Voiding Checkouts
- Reversing Payment Application Errors
15 Working with Accounting
- Viewing Accounting Transactions
- Generating Journal Entries
- Reviewing Journal Entries
- Exporting Journal Entries
16 Working with Deposit Accounts
- Depositing Funds
- Paying Fees
- Refunding Account Balances and Fees
- Printing Deposit Account Statements