Contents
1 Managing Public Users
- The Public User Registration Process
- Accessing Public User Account Information
- Managing Public User Accounts
- Managing Account Conditions
- Overview of Application Access for Contacts
- Overview of Public Landing Pages
2 Applying for a Permit
- Security Details for Applying for a Permit
- Choosing an Application Type
- Getting an Online Fee Estimate
- Completing an Application
- Linking Primary and Subapplications
- Entering Contractor Information on Permit and Planning Applications
3 Using Common Interface Pages and Elements
- Using the Agency Springboard
- Managing Tasks
- Viewing Tasks in the Worklist
- Using Grids
- Personalizing Grid Displays
4 Managing the Applications List
- Security Details for Managing Permits
- Managing Applications
- Copying an Application
- Canceling an Application
- Withdrawing an Application
- Reopening a Permit or Planning Application
5 Managing the Permit Application
- Permit Details Topics
- Viewing the Permit Overview
- Changing the Applicant on an Application
- Viewing Permit Application Details
- Working with Property Information
- Working with Linked Permits
- Working with Attachments
- Working with Application Conditions
- Working with Related Transactions
- Working with Permit Conditions of Approval
- Working with Fees and Payments
- Using Workflow
- Viewing Application Status History
- Viewing Recorded Time for an Application
- Working with Application Contacts
- Working with Contractors and Agents in Applications
- Working with Communications
- Working with Comments
- Viewing Project Summaries
6 Working with Expiration
- Security Details for Working with Expiration
- Expiration Overview
- Working with Application Expiration
- Updating Application Expiration Status
7 Recording and Billing Time
8 Managing Plan Reviews
- Security Details for Managing Plan Reviews
- Plan Review Overview
- Managing Plan Review Cycles
- Using the Plan Review Console
- Working with Electronic Plan Reviews
- Managing Plan Reviewers
- Managing Plan Review Documents
- Performing Plan Reviews
- Managing Plan Review Comments
9 Working with Permit Inspections
- Security Details for Working with Permit Inspections
- Overview of Working with Inspections
- Managing Inspections for a Permit
- Managing Inspections for an Agency
- Requesting and Scheduling Inspections
- Rescheduling, Postponing, and Canceling Inspections
- Working with Inspection Dependencies
- Assigning Inspections
- Viewing Assigned Inspections
- Reviewing Inspection Details
- Viewing Inspection Documents
- Viewing Inspection Results
10 Using Oracle Inspector
- Security Details for Using Oracle Inspector
- Performing Inspections on Oracle Inspector
- Viewing Inspection Tasks
- Managing Scheduled Inspections
- Working with Inspection Details
- Working with Conditions
- Reporting Inspection Time
- Using Inspection Checklists
- Submitting Inspection Results
11 Managing Projects
- Security Details for Managing Projects
- Using Projects
- Adding a New Project
- Viewing and Updating Project Details
12 Managing Property Information
- Viewing Transactions Associated with a Parcel
- Working with Property Attachments
- Applying Conditions to Parcels and Addresses
- Working with Parcel Genealogy Transactions
- Reconciling Provisional Parcels
- Security Details for Managing Property Information
13 Managing Contractor Information
- Security Details for Managing Contractor Information
- Contractor License Overview
- Adding Licenses to an Application Form
- Working with Contractor Licenses
- Adding Contractor Licenses
- Managing Contractor License Details
- Adding Contractor License Contacts
- Viewing Contractor License Use
- Managing Authorized Agents
- Applying Conditions to Contractor Licenses
14 Managing Communications
15 Working with Maps
- Overview of Delivered Maps
- Using the Map Toolbar
- Viewing Map Markers
- Using the Main Map and Explore Your City Map
- Creating Map-Based Public Notification Lists
16 Working with Payments
- Security Details for Working with Payments
- Payment Flow Overview
- Making Payments
- Working with Cashier Sessions
- Reconciling Cashier Sessions
- Printing Deposit Slips
- Viewing Payment History
- Viewing Invoice History
- Viewing and Processing Refunds
- Viewing Payments On Account
- Creating Oracle Receivable Receipts
- Reconciling Orphaned Card Payments
- Processing Returned Checks
- Voiding Checkouts
- Reversing Payment Application Errors
17 Working with Accounting
- Generating Accounting Transactions and Journal Entries
- Viewing Accounting Transactions
- Reviewing Journal Entries
- Exporting Journal Entries
18 Working with Deposit Accounts
- Depositing Funds
- Paying Fees
- Refunding Account Balances and Fees
- Printing Deposit Account Statements
19 Working with Processes
20 Working with Reports
21 Working with Reference Entities
- Adding a New Reference Entity
- Managing Reference Entities for an Agency
- Viewing Reference Entity Details