Navigating to Case Details

You find detail pages in a collection that consolidates all aspects of a code enforcement case, including property information, inspections, case information, responsible parties, citations, fees and payments, case history, and more.

The case details pages include the functionality you need to manage a case throughout its lifecycle.

1. To access the case details pages from the Fusion Applications Permitting and Licensing homepage, click the Cases tile.

   Alternately, select Agency Springboard > Cases.

2. On the Cases list page, locate the case you are working with and click the case row.

3. Navigate to case information using the links in the left panel.

   The information for a case comprises these pages:

   Page Name	Description
   Overview	View the information highlights regarding the selected case with links to more detail. See Viewing the Case Details Overview.
   Progress collapsible menu Timeline	View all the Code Enforcement events associated with a particular case in a chronological order. See Working with Case Timeline.
   Workflow	View the workflow status of each task as defined by the agency in OCI Process Automation. See Using Workflow.
   Inspections	View a list of inspections scheduled for the case. You can also schedule inspections from this page. See Working with Code Enforcement Inspections.
   Time Recording	View a list of the recorded time that you spend working on transactions for the purposes of billing and reporting. See Adding Time Entries.
   Case Details	View the case details as entered during the intake process.
   Property Information	View parcel data from the case and a map of the parcel location. See Working with Case Property Information.
   Related Transactions	Establish relationships between transactions and then perform actions such as viewing the related transaction applications. See Working with Related Transactions.
   Code Violations	View a list of code violations related to the case. You can also add additional code violations from this page. See Working with Code Violations.
   Citations	View a list of citations issued for the case. You can also issue citations from this page. See Working with Citations.
   Attachments	View a list of files and upload or download documents on this page. See Working with Code Enforcement Attachments.
   Appeals and Hearings	View a list of appeals and hearings that are raised for the case. See Working with Appeals and Hearings.
   Responsible Parties	View the details of the party responsible for the violations leading to the case. You can also add a responsible party from this page. See Adding Responsible Parties.
   Communication collapsible menu Notices	View a list of notices sent for the selected case. You can also generate notices from this page. See Working with Notices.
   Communication	View a list of correspondence regarding the progress of cases. See Working with Communications.
   Comments	Review or add comments pertaining to this case. See Working with Comments.
   Fees and Payments collapsible menu Fee and Payments	Review citation fees assessed and payments due. See Working with Code Enforcement Fees and Payments.