Navigating to Case Details
You find detail pages in a collection that consolidates all aspects of a code enforcement case, including property information, inspections, case information, responsible parties, citations, fees and payments, case history, and more.
The case details pages include the functionality you need to manage a case throughout its lifecycle.
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To access the case details pages:
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From the Fusion Applications Permitting and Licensing homepage, click the Cases tile.
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From the Fusion Applications Permitting and Licensing homepage, select Agency Springboard, select the Cases tile.
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On the Cases page, locate the case you are working with and click the case row.
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Navigate to case information using the links in the left panel.
The information for a case comprises these pages:
Page Name |
Description |
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Overview |
View the information highlights regarding the selected case with links to more detail. |
Progress collapsible menu Timeline |
View all the Code Enforcement events associated with a particular case in a chronological order. |
Workflow |
View the workflow status of each task as defined by the agency in OCI Process Automation. See Using Workflow. |
Inspections |
View a list of inspections scheduled for the case. You can also schedule inspections from this page. |
Time Recording |
View a list of the recorded time that you spend working on transactions for the purposes of billing and reporting. |
Case collapsible menu Case Details |
View a summary of the case activity. |
Property Information |
View parcel data from the case and a map of the parcel location. |
Related Transactions |
Establish relationships between transactions and then perform actions such as viewing the related transaction applications. |
Code Violations |
View a list of code violations related to the case. You can also add additional code violations from this page. |
Citations |
View a list of citations issued for the case. You can also issue citations from this page. |
Attachments |
View a list of files and upload or download documents on this page. |
Appeals and Hearings |
View a list of appeals and hearings that are raised for the case. |
Responsible Parties |
View the details of the party responsible for the violations leading to the case. You can also add a responsible party from this page. |
Communication collapsible menu Notices |
View a list of notices sent for the selected case. You can also generate notices from this page. See Working with Notices. |
Communication |
View a list of correspondence regarding the progress of cases. |
Comments |
Review or add comments pertaining to this case. |
Fees and Payments collapsible menu Fee and Payments |
Review citation fees assessed and payments due. |