Working with Business Location Information

The Locations page for a business displays a list of properties associated with the business license activity associated with the business.

Business location information is configured on the business license application forms by the agency during the design process. When filling out an application, the public user enters information, which is then displayed in the detail pages of the business, business license, and transaction. For information about additional property references collected during intake and stored with the application, see the "Viewing Additional Property References for Transactions" section in Viewing Business Information.

Only agency staff can update information on the Location page after an application has been submitted.

To navigate to the business parent details, start by accessing the Businesses list page. One way to do that is to select the Businesses tile on the Agency Springboard. Or in the Ask Oracle search on the Oracle home page, enter "Businesses for Permitting and Licensing." Select the link to open the Businesses page and click the business parent row to access the detail pages.

Viewing Business Location Information

Here's how to work with the Locations page for a business:

Expand the Business Information section in the left-hand navigation panel and click the Locations menu link. You can also click the View Location Details button in the locations summary on the Business Overview page. On the Locations page, view information about the business location.

Page Element	Description
Address	Displays the street address of the business location. For agency staff, the address displays as a link, when it exists within the agency's jurisdiction. Click the address link to open the Location Details in a drawer. Your updates will be automatically synced to the current business licenses as well as in-progress activities for this business location.
City	Displays the city of the business location.
Doing Business As	Displays the name by which the business is conducted, also known as DBA.
Description	Displays the business description.
Licenses	Displays as a link that indicates the number of licenses associated with this location. Click the link to open the Licenses drawer to view more information.
Renew	Displays as a link that indicates the number of licenses associated with this location ready to be renewed or with a renewal in process. Click the link to open the Renew Licenses drawer to view more information and start a renewal application.
Status	Displays the current status of the business location, including Active or Provisional. If business location is inactive, the status also shows the date of inactivation. See Inactivating Business Licenses.
Within Jurisdiction	Indicates whether the business location is within the agency's jurisdiction.
Location ID	Displays the identifier of the business location.
Actions	Click the three-dot actions button to select an action link. For example, click the Send Message option to write an ad hoc message. For more information, see Working with Ad Hoc Communications.

Modifying Location Details

On the Locations page, the address displays as a link when it exists within the agency's jurisdiction. Click the address link to open the Location Details in a drawer.

When you save your updates, they will be automatically synced to the current business licenses as well as in-progress activities for this business location.

Note:

The address and parcel number display as links when the business location is associated with a property that exists in the agency's database. Click the links to navigate to the corresponding Address Details or Parcel Details page.

Let's take a look at the location details you can update for the business parent:

Page Element	Description
Doing Business As	Update the name by which the business is conducted, also known as DBA.
Business Description	Update the business description.
Website	Update the URL of the website associated with the business.
Status	Displays the current status of the business location. Options include: Active or Provisional. This field is read-only. If business location is inactive, the status also shows the date of inactivation. See Inactivating Business Licenses.
Location ID	Displays the identifier of the business location. This field is read-only.
Category and Subcategory	Select the business category and subcategory.
Physical location section	Update the details in this section about the physical location associated with the business. Is this a mobile business? - Turn on this switch to indicate whether the business provides a mobile product or service. Is this business physically located within the agency's jurisdiction? - Turn on this switch to indicate if the business location is within the agency's jurisdiction. If the physical location changes within the agency's jurisdiction, the address is updated for pending, requested, or scheduled inspections. If the physical location moves outside of the agency's jurisdiction, pending, requested, or scheduled inspections are canceled. Search Property - Select an address and parcel number as the physical location. Use the Search Property field to correct any administrative mistakes while selecting the physical location and not to move the business to a new location. Location Type - Select the type of location, such as Commercial, Industrial, Mixed Use, Residential, and Military Area. Parcel Number - Displays the parcel number of the property associated with the business location. This is also known as the assessor’s parcel number (APN) for the parcel. For agency staff, the parcel number displays as a link, when the parcel associated with the business location exists within the agency's jurisdiction. Click the parcel number link to open the Parcel Details page in a new tab.
Mailing and billing address section	Turn on the switch to indicate that the mailing and billing addresses associated with the business are the same as the physical location.
Phone and email section	View and update details, such as: Phone Type - Home, mobile, or work. Phone Number - US indicates the United States and automatically provides the +1 country prefix. Enter the primary phone number. Alternate Phone Type - Home, mobile, or work. Phone Number - US indicates the United States and automatically provides the +1 country prefix. Enter the alternate phone number. Email - Enter the business email address.
Tax details section	View and update details, such as: State Tax ID City Tax ID County Tax ID State Equalization Board Number
Emergency contacts section	View and update details, such as this information for Contact 1 and Contact 2: First Name Last Name Email Availability Phone Type Phone Number

Working with Location and Agency Jurisdiction

When you select a property or indicate that a property is within the agency’s jurisdiction, the system automatically creates inspections in Pending status for all of the in-process business license transactions that are associated with the selected location, depending on the agency's inspection setup.

Before you turn on the location switch, you must enable the automatic creation of pending inspections like this:

Turn on the Enable Creation of Pending Inspections and Enable Automatic Creation of Pending Inspections switches in the Inspections section of the Business License Options page. See Setting Up Agency-Level Options for Business Licenses.
Set up inspections for the specific business license type. See the section about setting up inspections for a business license type in Setting Up Business License Types.

Note:

After the inspections are created in pending status, if you turn off the Is this business physically located within the agency’s jurisdiction? switch and save, the status of the newly created pending inspections for the selected inspection type will change to Canceled. Any subsequent changes to the switch won’t alter the status of these inspections.