Authenticate Email Sign In and Phone Number Sign In

Returning candidates are now only allowed 4 attempts to authenticate date of birth or last name during sign-in using either email or phone number. If they fail to provide the correct details after 4 attempts, all buttons and fields are disabled on the Confirm Your Identity window, except for the create a new profile link. Candidates can use that link to create a new profile and claim the email or phone number. Alternatively, candidates can wait 30 minutes to try the sign-in process again.

Create a New Profile Link After 4 Failed Attempts

This change applies to all of the flows where candidates verify their identity:

• Application flows
• Talent community signups
• Event registration flows
• Profile logins from Manage Profile (candidates aren't given an opportunity to create new profiles from this flow)

This feature provides better security for the email and phone number authentication during sign in.

Steps to Enable

In addition, a change has been made to the authenticate phone number sign in feature settings.

1. In the Setup and Maintenance work area, go to:

• Offering: Recruiting and Candidate Experience
• Functional Area: Recruiting and Candidate Experience Management
• Task: Enterprise Recruiting and Candidate Experience Information

2. Expand the Candidate Experience section and click Edit.
3. Select the option Verify last name and allow phone number claim.

NOTE: This field has been renamed. Previously, it was called Candidate last name verification and phone number request.

4. Click Save.

Verify Last Name and Allow Phone Number Claim Option

Key Resources

For more information on email and phone authentication and reuse, refer to these topics in the Implementing Recruiting guide on Oracle Help Center:

• Enable Email Authentication and Email Reuse

• Enable Candidate Phone Number Reuse