Perks and Rewards Analyst - AI Agent
The Perks and Rewards Analyst is your AI-powered digital assistant for employee perks and recognition programs, designed to help employees understand, access, and take full advantage of company-provided non-monetary benefits. When you add your policy documents and programs as tools for this agent, it delivers clear, actionable guidance.
Powered by Oracle’s AI Agent framework and advanced large language models (LLMs), the Perks and Rewards Analyst understands your natural language questions and responds with timely, personalized answers based on the documents and programs you loaded.
With the Perks and Rewards Analyst, you can:
- Instantly access available perks such as employee discounts
- Understand eligibility criteria, usage limits, and how to claim or access each perk
- Learn about employee recognition programs, including spot awards, service milestones, peer recognition, and performance-based rewards
Example Questions the Perks and Rewards Analyst Can Answer:
- Which plans can I contribute to?
- What are the spot awards that I can be eligible for?
- What is the eligible service period to contribute to 401K?
Here is a use case:
Scenario: An employee is curious about their eligibility for a service milestone award.
Action: They interact with the Perks and Rewards Analyst by asking, “Am I eligible for a 5-year service award?”
Result: The agent instantly reviews the uploaded company policy, identifies the specific terms and conditions for eligibility (such as years of service and employment status), and provides a clear, personalized response—all within seconds.
The Perks and Rewards Analyst:
Reduces administrative burden on HR and managers: Automates frequently asked questions and simplifies access to relevant program details.
Accessible Anytime with Natural Language: Offers a conversational, always-available assistant that responds in plain language—simple to use from anywhere, at any time, and no training required.
Ensures transparency and consistency: Provides reliable, policy-backed guidance that are applied fairly and consistently.
Improves Overall Engagement and Satisfaction: Helps employees understand and utilize available benefits.
Steps to Enable and Configure
Steps to add policy document to tool:
- Search for the document tool, in the Tools tab of AI Agent Studio
- Add the policy document
- Set the status to Ready to Publish
- Run the Process Agent Documents scheduled process. After the scheduled process completes, verify that the status is Published.
Document Added To The Tool
Additional setup details for AI Agents:
- Your environment must have the appropriate services for Oracle Applications Platform deployed. For more information, see FAQ2521 on My Oracle Cloud Support.
- Set the Enable Security Console External Application Integration (ORA_ASE_SAS_INTEGRATION_ENABLED) profile option to Yes, and enable permission groups for the appropriate roles. See Access Requirements for AI Agent Studio.
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To learn how to set up AI agents, see Create AI Agents Using Preconfigured Agent Team Templates.
Tips And Considerations
You can do these things in the AI Agents work area:
- Search for available agents
- View your conversations with agents
- Start or resume a chat session with an agent
Key Resources
Explore AI Agents for Oracle Fusion Cloud Applications
Access Requirements
The agents you can view depend on the roles and privileges assigned to you. To access this agent, your role must be explicitly granted access to it by an AI Studio Administrator. See How can I give users access to AI agents and Access Requirements for AI Agent Studio.