Perks and Rewards Analyst - AI Agent

The Perks and Rewards Analyst is your AI-powered digital assistant for employee perks and recognition programs, designed to help employees understand, access, and take full advantage of company-provided non-monetary benefits. This digital worker retrieves policy details directly from your organization’s documentation and delivers clear, actionable guidance.

Powered by Oracle’s AI Agent framework and advanced large language models (LLMs), the Perks and Rewards Analyst understands your natural language questions and responds with timely, personalized answers based on your company’s current programs.

With the Perks and Rewards Analyst, you can:

• Instantly access available perks such as employee discounts
• Understand eligibility criteria, usage limits, and how to claim or access each perk
• Learn about employee recognition programs, including spot awards, service milestones, peer recognition, and performance-based rewards

Promotes full use of employee perks and recognition

• Helps employees understand and utilize available benefits, improving overall engagement and satisfaction.

Drives a culture of recognition

• Supports managers in delivering timely, policy-aligned rewards that reinforce employee performance and contributions.

Ensures transparency and consistency

• Provides reliable, policy-backed guidance that ensures perks and recognition programs are applied fairly and consistently.

Reduces administrative burden on HR and managers

• Automates frequently asked questions and simplifies access to relevant program details.

Accessible Anytime with Natural Language:

• Offers a conversational, always-available assistant that responds in plain language—simple to use from anywhere, at any time, and no training required.

Steps to Enable

• Your environment must have the appropriate services for Oracle Applications Platform deployed. For more information, see FAQ2521 on My Oracle Cloud Support. 
• Set the Enable Security Console External Application Integration (ORA_ASE_SAS_INTEGRATION_ENABLED) profile option to Yes, and enable permission groups for the appropriate roles. See Access Requirements for AI Agent Studio.

• To learn how to set up AI agents, see Create AI Agents Using Preconfigured Agent Team Templates.

Tips And Considerations

The company policy documents must be added as tools for this agent.

You can do these things in the AI Agents work area:

• Search for available agents
• View your conversations with agents
• Start or resume a chat session with an agent

Access Requirements

The agents you can view depend on the roles and privileges assigned to you. To access this agent, your role must be explicitly granted access to it by an AI Studio Administrator.