Agent Workflows Supported for External Guided Journeys
We have enhanced external enabled guided journeys by now including the Agent task type for configuring tasks in addition to External URL, Manual Task, and Video. However, the agent task type will only support the Workflow Agent and not the RAG Agent for an external Guided Journey.
Edit External Enabled Guided Journey
Agent Task Type with Only Workflow Agent Type
Users can leverage Artificial Agent (AI) capabilities for external enabled guided journeys to interact with the application and use multi-agent workflows.
Steps to Enable
You need to enable the ORA_PER_AGENT_TASK_TYPE_GUIDED_JOURNEYS_ENABLED profile option for the Agent task type in guided journeys. By default, this profile option is set to N.
| Profile Option Code | Profile Display Name | Default Profile Value |
|---|---|---|
| ORA_PER_AGENT_TASK_TYPE_GUIDED_JOURNEYS_ENABLED | Agent Task Type Enabled for Guided Journeys | N |
After you enable the profile option, enable the feature. To do this, refer to this topic: How do I configure the workflow agent task type in an external guided journey?
Key Resources
For more information, refer to these resources:
-
AI Agent Task Type for Guided Journeys, What's new, 25A.
Access Requirements
Access Intelligent Agent Chat, HRC_ACCESS_AI_AGENT_CHAT_PRIV privilege secures this feature. You must add this function privilege to your custom roles to use this feature. See the Release 13 Oracle Human Capital Management Cloud Security Upgrade Guide on My Oracle Support (Document ID 2023523.1) for instructions about implementing new functions in existing roles.
For information about existing security privileges, refer to the Security Reference for Common Features guide on the Oracle Help Center.