Staffing Volume Import: Acuity and Workload Intensity
Now, when you import or update staffing volumes, you can add a volume intensity code to each row. The process will automatically look up the code's multiplier, calculate a weighted volume value, and use that value to consolidate staffing needs and generate staffing plans. If there's no intensity code, the process default to the unweighted volume.
All codes and their multipliers are maintained by workforce schedule administrators in the ORA_HTS_VOLUME_INTENSITY_TYPE lookup type. The process generates error messages for duplicate codes and ignores optional country codes. The process also provides good error handling for invalid codes so you can address unique workload challenges, such as varying patient acuity or stressful, high-complexity assignments.
Here's how configuration elements are organized:
Weighted Volume Configuration Elements
| Configuration Element | Security | Purpose |
|---|---|---|
| Code (unique) | Yes | ID associated with multiplier and record |
| Display Name | Yes | Descriptive name |
| Minimum Intensity | Optional | Helps define applicable workload levels |
| Maximum Intensity | Optional | Helps define workload upper bound |
| Multiplier | Yes | Value used in workload calculations |
This feature empowers organizations to adjust staffing levels based on how much work there is and how difficult or intense each task is. The result is staffing requirements that match actual workload demands, leading to improved resource allocation, reduced costs, and better outcomes for the business and its customers.
Steps to Enable and Configure
N/A
Tips And Considerations
- Configure volume intensity lookup codes to match exactly what’s specified in imported or updated data; mismatches prevent calculation of weighted volumes.
- Regularly maintain your lookup table--deleting unused codes or updating as needed--to keep your processes smooth.
- Watch for validation or error messages regarding duplicate or invalid codes, so you can maintain data accuracy.
Key Resources
N/A
Access Requirements
People importing staffing volumes need the existing HCM Integration Specialist role. They also need this functional privilege:
| Privilege Name | Security Type | Code | Description |
|---|---|---|---|
| Manage Workforce Scheduling Workload Data | AGGREGATE | HTS_MANAGER_WORKLOAD_DATA | Allows users to manage workforce scheduling workloads |