Redwood: Activity and Employee Productivity Metrics

EMPLOYEE ACTIVITY GOAL VIEW

We’ve redesigned and introduced a new Employee Activity Goals (EmployeeActivityGoalsView) in Redwood only to configure goals for non-WMS activities.

Employee Activity Goal

Employee Activity Goal

  • As part this enhancement, we have:
  • Deprecated the Prod Goal VAS view.
  • Prod Goal Line Group view will continue to be used for WMS Activities.  
  • Although the new Employee Goals view has an option to configure goals for WMS Activities, it is nonfunctional and is for future use. 
  • For each activity, a default goal and/or specific goals can be defined in the Employee Goals view: 

For default Goals:

  • Default goals can be defined with Handling Entity and UOM only. 
  • These are applicable to any month/year and any Item Category (or LPN Type). 
  • Only one default goal can be configured for each activity. 

For Specific Goals:

  • Specific goals must be defined with the Year, Month, Handling Entity and UOM.
  • Item category (or LPN Type) is not mandatory.  Goals without Item Category (or LPN Type) are applicable to any item category (or LPN Type) for activities performed that year/month.
  • Specific goals take precedence over default goals.  

For example, if there is a default goal for an activity and a specific goal for a year/month, the specific goal will be used for productivity calculations of the activities performed that year/month. Default goal will be used for the year(s)/month(s) that do not have a specific goal defined.

NOTE: If neither a default goal nor specific goals are defined for an activity, productivity % will show 0 in the reports for that activity.

EMPLOYEE PRODUCTIVITY METRICS 

We’ve introduced new reports in Redwood’s Employee Dashboard that have replaced WFM’s legacy reports The following reports have been introduced:
Employee Dashboard

Employee Dashboard

  • Break report on Break Metrics tab along with other break metrics is introduced replacing the Legacy Break Report.
  • Activity Report on Activity Performance Metrics tab is introduced replacing the legacy Productivity Report.
  • Employee Report on Employee Performance Metrics tab is introduced replacing the legacy User Productivity Report.
  • Daily Timeline on Employee Timeline Metrics tab is introduced replacing Daily Report.     

Steps to enable and configure

These features are available to all customers who have licensed and enabled WFM.