Custom Prompts

Custom prompts for Web Push notification permissions

Responsys custom prompts override the native permission prompts for web push permissions.  Build browser specific strategy with Responsys custom prompts by avoiding silent notifications prompts on Chrome and avoiding Safari and Mozilla user gesture constraints with all new Responsys Custom prompt.

Enabling marketers to prompt at contextually relevant moment in the user journey

Steps to Enable

Available to all Responsys customers with a valid Web Push app:

  1. Go to App Dev Console -> Web Push Apps -> Select a web push app
  2. Design a custom prompt; i.e. define delay, add URL for image and select browsers where the prompt will be displayed

Web Push Custom Prompt Definition

Web Push Custom Prompt Definition

3. After designing the prompt, click on “Get Code”-> Copy the code snippet and follow the instructions.

Web Push Custom Prompt Preview

Capture Code Snippet

Access Requirements

This enhancement is available to all accounts with a valid web push app with the 24B Update.