Feature Summary

Impact to Existing Processes Definitions

• Large scale: These features have a higher potential impact on users due to their complex designs. Focus your acceptance testing on these features.
• Small scale: These features have minimal impact on users and typically involve minor changes to fields, validations, or programs.
• Report: These features have minimal impact on users and include new or modified, Oracle-delivered, ready-to-run reports.
• None: These features are not delivered enabled. These features will need steps to use. You can choose if and when to enable them.
• Potential Setup: Features showing Potential Setup in Actions to Enable indicate that there is prerequisite or optional configuration to consider. This may change the feature's impact to your business processes.

Download feature summary table.

Module	Feature	Impact to Existing Processes	Action to Enable
Integrations	Support for Custom Properties in Prebuilt Campaign Engagement Events Pipeline to Unity	Small scale	Potential Setup
Mobile	Latest Oracle CX SDK Updates	Small scale	None
Reporting	Contact Event Data (CED): CUSTOMER_ID attribute population for all WhatsApp and RCS events	Small scale	None
Reporting	RCS Campaign Performance Dashboard	Small scale	None