Configure Rule to Update Workflow for Paid Fees

There is a new event named "Payment Received by Transactions" in the Common Events category that can trigger these actions:

  • Add fee
  • Relay to OIC
  • Send communication
  • Update workflow

You can use the PSC_BRF_EVENT_CODE custom property for a human task in your workflow definition to reference the Payment Received by Transactions event to run your business rule.

Business Rule Details Page

Business Rule Details Page

You can use the Business Rules Framework to set up a rule for automatic workflow updates when transaction fees are paid.

Steps to Enable

To enable this feature:

  1. Open the Common category on the Business Rules Framework landing page.
  1. Add a rule to the Payment Received by Transactions event to trigger the action to Update Workflow.
  1. Update the workflow process model to identify the human task using Custom Properties. This task should be the same as what's configured in the Business Rules Framework Update Workflow action.

Tips And Considerations

The Update Workflow action is enabled for the Payment Received by Transactions event. You should ensure that the corresponding business rules and criteria are properly configured to support this automation. To check that all fees have been paid prior to advancing the workflow task, use the Fees Balance Due attribute in the criteria.

Key Resources

  • See Implementing Permitting and Licensing, "Implementing the Business Rules Framework," Business Rules Framework Event Details on the Oracle Help Center.
  • See Implementing Permitting and Licensing, "Implementing the Business Rules Framework," Setting Up Update Workflow Actions on the Oracle Help Center.