Feature Summary

Impact to Existing Processes Definitions

• Larger scale: These features have a higher potential impact on users due to their complex designs. Focus your acceptance testing on these features.
• Small scale: These features have minimal impact on users and typically involve minor changes to fields, validations, or programs.
• Report: These features have minimal impact on users and include new or modified, Oracle-delivered, ready-to-run reports.
• None: These features are not delivered enabled. These features will need steps to use. You can choose if and when to enable them.

Download feature summary table.

Module	Feature	Delivered Enabled	Impact to Existing Processes	Action to Enable
CRM Common Components	Configure Routines From Address	No	None	Setup Required
CRM Common Components	Confirmation message after action is executed.	No	None	Application Composer adjustments to expose
CRM Common Components	Synchronize Changes in Fixed Choice List Values to Adaptive Search	No	None	Setup Required
CRM Common Components	Access Orchestration Attachments from the Orchestration Panel	Yes	Small scale	None
CRM Common Components	Enhance Sales Restricted User job role to provide Access to Redwood Sales	Yes	Small scale	None
CRM Common Components	Export Capability For Account Hierarchy Summary Information	Yes	Small scale	None
CRM Common Components	Extensibility support for Activities Panel	Yes	Larger scale	None
CRM Common Components	Show Actual Values Instead of Number of Values for Choice Lists in Redwood Sales List Page	Yes	Small scale	None
CRM Common Components	Support Manual Field Update Step in Orchestration	Yes	Small scale	None
CRM Common Components	Support Multiple Oracle CPQ Processes	Yes	Larger scale	None
CRM Common Components	Support Multiple Values in Advanced Filtering and Allow Freezing Columns on Redwood List Page	Yes	Small scale	None
CRM Common Components	Switch Routine Owner	Yes	Small scale	None
CRM Common Components	Take Action on Skipped Steps to Complete Objectives.	Yes	Small scale	None
CRM Common Components	Validation When Deleting Records Using Import Management	Yes	Small scale	None
CX Foundation	Support for additional smart actions for Activities & Interactions	No	None	Setup Required
CX Framework	For Custom object Notes show Updated By as Name instead of ID	No	None	Application Composer adjustments to expose
CX Framework	Reorder panel and show or hide sub-view based on a field condition	No	None	Application Composer adjustments to expose
CX Framework	Using extension generator create smart actions while creating default pages for a custom object	No	None	Application Composer adjustments to expose
CX Framework	Call a smart action when a parameter is passed in detail page url.	Yes	Small scale	None
CX Framework	Edit a Record via Drawer Pane on Redwood List Page	Yes	Small scale	None
CX Sales Mobile	Act on REST and Object Function-based custom Smart Actions on Mobile	No	None	Application Composer adjustments to expose
CX Sales Mobile	Inform sellers when appointment creation or update will notify contacts via Outlook.	No	None	Application Composer adjustments to expose
Customer Center	Configure Redwood Sales Accounts for Users to Select and Remove Multiple Industry Values	Yes	Small scale	None
Customer Center	Enable Customers to View and Create CPQ Quotes From a Redwood Sales Account	Yes	Small scale	None
Customer Center	Extend the Hierarchy Context Switcher to Include New Summary Views for Sellers in Account Hierarchy Sub-view	Yes	Small scale	None
Customer Center	View Persona Specific Default Account UIs	Yes	Small scale	None
Sales Analytics	Interactions User Adoption Reporting in Application Usage Insights	Yes	Small scale	None
Subscription Management	Enable Prospective Accounting for Price Changes, Renewals, Amendments and Terminations	No	None	Service Request Required
Subscription Management	Manage True-up of Usage Estimates and Commitments	Yes	Larger scale	None
Subscription Management	Renew Subscriptions from Order Management	Yes	Small scale	None
Subscription Management	Sell Coverage for Existing Assets from Order Management	Yes	Small scale	None
Subscription Management	Skip Renewal Consolidation of Subscriptions	Yes	Small scale	None
Subscription Management	Update Billing and Billing Interface Offsets from Mass Update UI	Yes	Small scale	None
Subscription Management	Update Completion Date of Billing Milestones	Yes	Small scale	None
Subscription Management	Update Total Usage Charges for Subscription and Subscription Product	Yes	Small scale	None