Enhanced Subscription Price Authoring for Service Durations

Beginning in Oracle CPQ 24A, pricing administrators can define different pricing for the same service product based on the duration for which the customer is committing. Enhanced subscription price authoring for service durations allows sales users to incentivize customers to commit to longer contract / service durations to reduce churn and the need to resell the service sooner at renewal time.

For example, two Price Model Items can be added for the EGW-01 Supremo Power Extended Warranty. One item has a 1 year service duration, and the second item has a 2 year service duration. This allows the customer to set different prices based on the service duration.

The Service Duration columns are hidden by default in the Price Model Pricing Data section. To display the Service Duration Columns:

  1. Navigate to Admin > Pricing Portal > Price Models and select the applicable Price Model

  2. Select Manage Columns from the Actions drop-down.

  3. Check Service Duration Type, Service Duration, and Service Duration Period, and then click Apply.

This feature provides an easy way to incentivize customers to commit to longer service durations.

Steps to Enable

Add Service Duration Price Items

Complete the following steps to define a Price Model Item.

  1. Navigate to the Admin page.

  2. Click Pricing Portal in the Products section.

  3. Click on the Price Models card.

  4. Select the applicable Price Model.

  5. Select Add Products from the Actions drop-down.

  6. Select Product or BOM Item from the Type drop-down.

  7. Select the desired Part Number or BOM Item from the associated drop-down.

Note: To add multiple service durations for the same Price Model Item the Parts – Service Duration Type must be set to V (Variable).

  1. Select the Service Duration Period.

  2. Enter the Service Duration.

  3. Click Create.

Tips And Considerations

To add multiple service durations for the same price model item the Parts – Service Duration Type must be set to V (Variable) on the CPQ part record and the Service Duration and Period must be mapped as Pricing Engine Attributes to corresponding CPQ quote attributes