Assign Additional Supplier Contact Emails for Requisitions and Purchase Orders

Assign supplier contacts for your requisitions and purchase orders by specifying their email IDs when these contacts don’t already exist in the supplier profile directory. You can specify these email IDs in addition to or in place of a supplier contact you selected from the supplier profile directory.

Procurement Requesters can now assign additional supplier contacts while creating requisitions through smart forms and noncatalog requests using the Responsive Self Service Procurement application. In addition to specifying additional supplier contact email IDs, you can also select a supplier contact on the requisition line if a supplier contact is defined for the supplier site on request.

Assign Additional Supplier Contacts While Creating Requisitions Using Smart Forms and Noncatalog Requests

You can also modify the contact email IDs while reviewing the request from the shopping cart.

Review and Modify Additional Supplier Contacts While Reviewing Your Request from the Cart

Buyers can review the additional contact email IDs while processing requisition lines into purchase orders.

Review Additional Contact Emails While Processing Requisition Lines

When you create the purchase order, the additional contact from the requisition line gets copied to the purchase order. The requisitions with the same set of supplier contact and additional contact email IDs are grouped together into the same purchase order.

You can also specify an additional contact email ID when creating purchase orders without backing requisition.

Before this update, if the supplier site is configured for email communication, the email ID of the supplier contact would default to the Communication Email field on the purchase order header. With this update, the Communication Email field on the purchase order header will have both the supplier contact email ID and additional contact email IDs.

Assign Additional Contact Email for a Purchase Order

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Procurement

Tips And Considerations

• You can create or update purchase orders with additional contact email IDs online.

• You can't create or update purchase orders using the file-based import (FBDI) and REST services.

• Additional contact email ID on requisitions won't get copied onto the purchase order while processing requisitions using the Requisition Processing Requests REST API.

• You can't update additional contact email IDs on approved purchase orders.

• When the requisition has an additional contact email ID and a supplier contact isn't specified, the value for the Supplier Contact won't default on the purchase order.

• Use commas to separate multiple additional contact email IDs.

• The Additional Contact Email field is available in the purchase order data model, purchase order notification data model, and purchase document e-mail data model in Oracle Analytics Publisher.
  • You can use the additional contact email ID in PDF, electronic communication, approval notification, or email communication by modifying the corresponding layout and mapping.

Key Resources

• To know more about how to use the Responsive Self Service Procurement application, refer to the Procure Goods and Services Using the Responsive Self Service Procurement Application readiness training.

• To know how to provide the required privileges to your requesters to use your own configured role instead of the Requisition Self Service User role, refer to the How You Configure Roles for the Responsive Self Service Procurement Application topic.

• For more details about the feature, watch this demo.

Access Requirements

Users who are assigned a configured job role that contains this privilege can access this feature in the Responsive Self Service Procurement application:

• Allow Users to Provide Additional Contact Email while Creating Requisitions (POR_ALLOW_ADDITIONAL_CONTACT_EMAIL_PRIV)

This privilege is new in this update.

• Manage Requisition with the Responsive Self Service Procurement Application (POR_MANAGE_REQ_WITH_PWA_PRIV).

This privilege was available prior to this update.

Users who are assigned a configured job role that contains these privileges can access this feature in Purchasing:

• Create Purchase Order (PO_CREATE_PURCHASE_ORDER_PRIV)
• Process Requisition Line (POR_PROCESS_REQUISITION_LINE_PRIV)
• Create Purchase Order from Requisitions (PO_CREATE_PURCHASE_ORDER_FROM_REQUISITIONS_PRIV)

These privileges were available prior to this update.