Assign Additional Supplier Contact Emails for Catalog Item-Based Requisitions

You can now use the Responsive Self Service Procurement application to assign supplier contacts on requisitions created using master items or agreement lines when these contacts don’t exist in the supplier profile directory. You can assign additional contacts using their email IDs. Before this release, you could assign additional supplier contacts only for smart forms or noncatalog request lines.

To access this feature, you need to access the source details of the item using the description link on the Cart page.

Navigating to the Product Line Details page

Navigating to the Product Line Details Page

You can provide one or more email addresses that are then passed to the downstream purchase order for review and processing.

Assign additional contact email IDs for a catalog item

Assign Additional Contact Email IDs for a Catalog Item

In case you are sourcing multiple items from the same supplier, and wish to provide the same supplier contacts for each item in one go, you can do that by providing it on the Edit Requisition page.

Assigning the same additional supplier contact emails to all items in the requisition

Assigning the Same Additional Supplier Contact Emails to All Items in the Requisition

You can also use this feature for requisitions created using requisition import (FBDI or Purchase Request Web Service).

Using this feature, you can send communication emails to supplier contacts that aren't part of your supplier profile directory.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Procurement

If you want to use the Assign Additional Supplier Contact Emails for Catalog Item-Based Requisitions feature, then you must opt in to its parent feature: Procure Goods and Services Using the Responsive Self Service Procurement Application. If you’ve already opted into this parent feature, then you don’t have to opt in again.

Tips And Considerations

  • We have now introduced a profile option ORA_POR_RESP_DISABLE_CONTACT_AUTOSOURCING that you can leverage if you want to disable contact defaulting from sourced agreements. This is helpful if you have decided only to use an additional contact and had explicitly removed or not selected an existing contact from the supplier directory when creating the requisition. Before this change, if the line was sourced to an agreement, the contact from the agreement would be defaulted onto the line.
  • To mass update additional contacts on multiple requisition lines, all lines must contain the same supplier.
  • We now automatically default a supplier site on a noncatalog request or smart form if the supplier you have selected has only one site.
  • On smart forms, if the Catalog administrator has made the Contact attribute editable or read-only, we enforce that configuration when a requisition line is created using that smart form.
  • When a requisition line is reinstated (when a purchase order line is canceled with reinstatement enabled), we now copy the additional contact details onto the reinstated line.
  • Agreement details are now visible on a noncatalog request or smart form-based requisition line. Before this update, the agreement details, whether available in the smart form configuration or automatically sourced, weren't displayed.

Key Resources

Access Requirements

Users who are assigned a configured job role that contains these privilege can access this feature in the Responsive Self Service Procurement application:

  • Allow Users to Provide Additional Contact Email while Creating Requisitions (POR_ALLOW_ADDITIONAL_CONTACT_EMAIL_PRIV)
  • Manage Requisition with the Responsive Self Service Procurement Application (POR_MANAGE_REQ_WITH_PWA_PRIV).

These privileges were available prior to this update.