Redwood: Use New Buyer Experience for Negotiation Messages

You can now enable the redesigned messaging experience for category managers and collaboration team members. With a modern and simplified user interface, you can search, compose, and respond to messages easily and efficiently.

With the new search functionality, it's easier to find past messages without scrolling through the entire message history. When a message contains attachments, you’ll see an attachment icon beside that message. This visual cue ensures that you can quickly spot the messages having attachments. When amendments are created for a negotiation, you can view the messages from previous negotiations of the amendment on the same page. This allows you to seamlessly track changes, review past discussions and make informed decisions without switching between different screens.

Create a new message

Create a New Message

Messages in a negotiation

Messages in a Negotiation

Messages in an amendment

Messages in an Amendment

Your messaging experience is now more intuitive, effective, and streamlined.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Procurement

To use the new buyer experience for negotiation messages, you must set up elastic search in addition to the regular implementation setup for Oracle Sourcing. This requires submitting the scheduled process job to create the index definition and performing the initial ingest to Oracle Search Cloud Service (OSCS).

  • Navigate to Tools > Scheduled Processes, then click Schedule New Process.
    • Search and select the process name: ESS job to create index definition and perform Initial Ingest to OSCS.
    • Parameter value for Index Name to Reingest: fa-prc-pon-buyermessages.

Access Requirements

Users who are assigned a configured job role that contains these privileges can access this feature:

  • View Supplier Negotiation Online Message (PON_VIEW_ONLINE_MESSAGE_PRIV)
  • Create Supplier Negotiation Online Message (PON_CREATE_ONLINE_MESSAGE_PRIV)
  • Reply Supplier Negotiation Online Message (PON_REPLY_ONLINE_MESSAGE_PRIV)

These privileges were available prior to this update.