Redwood: Use Redwood-Style FYI Notifications

This feature provides an enhanced user experience in keeping with Redwood styles and standards when you're reviewing FYI notifications of change orders, change requests, corrective actions, problem reports and new item requests. This applies to both the in-app and email notifications.

The following attributes are available in notifications:

  • Organization: when applicable.

  • Object Number or Object Name

  • Status of the notification

  • Assignee

  • Assigned Date

  • Task Number: when applicable.

Specifically, you will also see the following attributes in notifications:

  • Change and New Item Request FYI Notification (excludes Send Objects notification):

    • In Details section:

      • Object Number: Link that opens the change details in a new ADF or Redwood page, depending on your profile option.

      • Object Description

      • Approval Status

      • Need-By Date

      • Priority

      • Reason

      • Comments: This is conditional. Comments provided by the user are displayed only when the object is approved, deleted, rejected or cancelled.

      • <Rejected/Approved/Removed/Canceled> By: User who made the action.

      • Reject Reason: only shows when object is rejected.

    • The Affected Objects (for Change) or Item (for New Item Request) section includes the Affected Item Number, Item Description, Item Class, Effective Date, Item Status, Status, Request Id. This section is not available in Task Assigned Notifications. 

Caption: Change Order Reject FYI Notification

Change Order Reject FYI Notification

    • The Tasks section includes Task Name, Description, Required, Start-by Status, Complete Before Status, Task Status, Assigned To, Need-by Date, Assigned By, Assigned On. This is shown only in Task Assigned FYI Notifications.

Caption: Change Order Task Assigned FYI Notification

Change Order Task Assigned FYI Notification

    • When promotion fails, the Message section displays the following message:  Error in workflow, see object action log for more details.

In addition, the Send Objects notifications of Item, Idea, Concept, Proposal, Requirement Specification, Quality Action and Quality Issue are also in the new Redwood user interface. 

  • Send Object FYI Notification:

    • In Contents section:

      • Object Type

      • Sent By

      • Recipients

      • Object Number or Object Name

      • Notification Type

      • Message: Message displays the comments provided by the user when he sends the notifications.

Caption: Item Send Object FYI Online Notification

Item Send Object FYI Online Notification

In addition, you can now view the details in Assigned notification. You can click the hyperlink in your notification to review the details, or review the details in your email notification.

Caption: Change Order Assigned FYI Email Notification

Change Order Assigned FYI Email Notification

This feature provides the user with modern and refined Redwood experience for reviewing FYI notifications.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Product Management  No Longer Optional From: Update 25D

Tips And Considerations

  • After you've opted-in, the application uses the new predefined Oracle Analytics Publisher template for:

    • Workflow Notification Report 

    • Workflow Item Send Notifications Report 

    • Send Object Notification Report 

    • Workflow Send Object Notification Report 

  • In case, you want to display additional attributes in the notification, you would need to configure the new predefined template. Configuration is only available for Change Order, Change Request, Problem Report, Corrective Action, New Item Request and Items.

Key Resources

Access Requirements

Users who are assigned a configured job role that contains these privileges can access all notifications other than Assigned notifications:

  • You should have Monitor Product Management Workflow Objects (ACA_MONITOR_PRODUCT_MANAGEMENT_WORFLOW_OBJECTS_PRIV) and one of the following privileges:

For change orders:

    • View Change Order (ACA_VIEW_CHANGE_ORDERS_PRIV) or

    • Manage Change Orders (ACA_MANAGE_CHANGE_ORDERS_PRIV)

For change requests:

    • View Change Request (ACA_VIEW_CHANGE_REQUESTS_PRIV) or

    • Manage Change Requests (ACA_MANAGE_CHANGE_REQUESTS_PRIV)

For problem reports:

    • View Problem Report (ACA_VIEW_PROBLEM_REPORTS_PRIV) or

    • Manage Problem Report (ACA_MANAGE_PROBLEM_REPORT_PRIV)

For corrective and preventive actions: 

    • View Corrective Action (ACA_VIEW_CORRECTIVE_ACTIONS_PRIV) or

    • Manage Corrective Action (ACA_MANAGE_CORRECTIVE_ACTION_PRIV)

Users who are assigned a configured job role that contains these privileges can access assigned notifications:

  • For Item Change Orders: 

    • EGO_VIEW_ITEM_CHANGE_ORDER_PRIV

  • For New Item Request:

    • EGO_VIEW_NEW_ITEM_REQUEST_PRIV

These privileges were available prior to this update.