Redwood: View Supplier Operation Details for a Manufacturing Work Order Using a New User Experience

When specialized manufacturing services are outsourced to an external supplier, manufacturers need supply chain visibility of these supplier operations to coordinate with in-house operations and ensure smooth production of finished products. By using the Redwood user experience for a work order with outside processing, you can now monitor and review supplier operation details, manage supply exceptions, and perform receipt returns and corrections.

For a supplier operation, you can review purchasing details for the automated purchase requisition and purchase order created for the outside processing service item, and the corresponding shipment line for the goods sent to the supplier. You can also drill down to the outside processing purchase order and shipment for additional information.

To navigate to the Supplier Operation Details page, click the Actions context menu for a supplier operation in a work order.

Navigate to Supplier Operation Details

The following screenshot shows the purchase requisition and purchase order created for the outside processing service item.

Purchasing Details

The following screenshot shows the shipment and shipment line created for the goods sent to the supplier.

Shipping Details

After the goods are processed by the supplier and received by the manufacturer, you can review receiving details for the quantities completed, received, and delivered for the supplier operation. You can drill down to the outside processing receipt for additional information.

The following screenshot shows the receipt against the purchase order for the goods received by the manufacturer.

Receiving Details

In case of supply exceptions, you can take actions to resolve a supply failure by creating a purchase requisition. You can also handle quality issues or quantity errors by correcting a receipt or returning an outside processing item to the supplier or receiving.

Visibility of supplier operations provides better insight into supply chain disruptions in the outside processing flow and provides the flexibility to address them.

Steps to Enable

This feature is available by enabling the Redwood experience for Work Orders. Follow these steps to enable or disable the profile option:

1. In the Setup and Maintenance work area, search for the Manage Administrator Profile Values task.

2. On the Manage Administrator Profile Values page, search for and select the ORA_WIE_MANAGE_WORK_ORDERS_REDWOOD_ENABLED profile option code.

3. In the Profile Values section, set the Site level to Y or N. The default value of the profile option is Y.

• Y = enables the feature
• N = disables the feature

4. Click Save and Close. Changes in the profile value will affect users the next time they sign in.

Profile Option to Enable the Redwood Experience for Work Orders

Tips And Considerations

• You can only access the read-only details of Purchase Orders, Shipments, and Receipts, and can't perform any action from the Work Order page.
• Review the considerations for using the Redwood page for Work Order management. 
• For an improved, end-to-end user experience, you can also enable the following Redwood pages:
  • Purchase Order - Use the Redwood Page for Purchase Orders Enabled for Self Service Procurement profile option.
  • Shipment - Use the Redwood Page for Outbound Shipments Enabled profile option.
  • Receipt - Use the Redwood Self-Service Receiving Pages Enabled profile option.

Key Resources

• Watch the Redwood: View Supplier Operation Details for a Manufacturing Work Order Using a New User Experience Demo.
• Oracle Fusion Cloud SCM: Refer to the Using Manufacturing guide, available on the Oracle Help Center.
• Oracle Fusion Cloud SCM: Refer to the Implementing Manufacturing and Supply Chain Materials Management guide, available on the Oracle Help Center.

Access Requirements

Users who are assigned a configured job role that contains these privileges can access this feature:

• Manufacturing Privileges

  • View Work Orders (WIP_VIEW_WORK_ORDERS_PRIV) 
  • Review Supplier Operation Details (WIP_REVIEW_SUPPLIER_OPERATION_DETAILS_PRIV)

• Other Privileges

  • View Purchase Order (PO_VIEW_PURCHASE_ORDER_PRIV)
  • View Shipment (WSH_VIEW_SHIPMENT_USING_RESPONSIVE_SHIPPING_PWA_PRIV)
  • Review Receiving Receipt Summary (RCV_REVIEW_RECEIVING_RECEIPT_SUMMARY_PRIV) 

These privileges were available prior to this update.