Manage Global Maintenance Work Definitions

Work definitions are defined at the maintenance organization level, based on organization-specific work areas, work centers, material items, and resources. In this update, if you have work definitions with the same scope across multiple maintenance organizations, you can manage them globally.

Global work definitions are available only in the Redwood enabled Work Definitions page. These are defined in a maintenance-enabled master organization and replicated to selected child maintenance-enabled organizations. This allows for global source control, revisions, and versioning, which reduces the effort of managing common definitions individually. When launching the Maintenance Work Definitions task, select the master organization on the Maintenance Management landing page.

This screenshot shows the Maintenance Management landing page with the master organization selected.  

Navigation from Maintenance Management Landing Page to Work Definitions

Before you define a new global maintenance work definition, all of the data attributes including work areas, work centers, standard operations, and items and resources, must be set up in both the master and child organizations. 

A new Assign Global Work Definition action is available on the Maintenance Work Definitions page when working in the master maintenance organization.

Here's a screenshot that shows the new action on the Maintenance Work Definitions page. 

Assign Global Work Definition Action

Using this action, a new drawer launches where you can selectively assign a global maintenance work definition to specific or all child organizations. 

Drawer to Assign Work Definition to Child Organizations

The assignment is executed through the Propagate Global Maintenance Work Definitions scheduled process. Processing results and any errors are captured in the scheduled process output. You can monitor the process, review the output details, and take corrective action as needed. After all the errors are resolved, you can replicate the work definition to the child organization.

Here's a screenshot that shows the process had errors that must be resolved before the work definition can be replicated in a child organization.

Scheduled Process Summary Showing Errors in Work Definition Assignment

When a global maintenance work definition is successfully copied, a replicated work definition is automatically created in the child maintenance organizations. 

Here's a screenshot that shows that the work definitions were replicated.

Scheduled Process Summary Showing Successful Work Definition Assignment

You can create a new version; the changes will be replicated to the child organizations as a copy. However, if any additional edits are made to an existing organization, you need to manually synchronize the changes. 

Additional actions such as activation and deactivation of the work definition, or deletion of the work definition are propagated across the child organizations. 

A Replicated indicator is displayed and selected to clearly identify work definitions that are synchronized with the global master.

Here's a screenshot showing the Replicated indicator in a child organization.

Copy of Work Definition in Child Maintenance Organization with Replicated Indicator

Replicated work definitions are read-only, except for the following attributes:

• Allow out-of-sequence completion

• Completion subinventory and locator

• Supply subinventory and locator

• Supplier and supplier site for supplier operations

Here's a screenshot showing a read-only work definition in a child organization.

Read-Only Work Definition in Child Organization

If needed, you can break the association with the global work definition by clearing the Replicated indicator in the child maintenance organization. After that, the work definition becomes independent and will no longer receive updates from the global work definition.

This feature enables centralized management of maintenance work definitions, allowing organizations to define standard work definitions in a master organization and replicate them across multiple maintenance organizations

Steps to enable and configure

You don't need to do anything to enable this feature.

Access requirements

Users who are assigned a configured job role that contains these privileges can use this feature:

• Propagate Global Work Definitions
  • WIS_PROPAGATE_GLOBAL_WORK_DEFINITIONS_PRIV
  • WIS_UNLINK_REFERENCED_WORK_DEFINITION

Users require inventory access for the master organization in order to define a maintenance work definition and replicate it across child organizations.