Feature Summary

Features Delivered Disabled: Customer Action Required for Use

This table provides a summary of the features that require customer action before they can be used by end users. These features are delivered in a disabled state, and you can choose if and when to enable them.

Examples of such features include:

• New or expanded BI subject areas that need to be incorporated into reports
• Integration required to utilize new web services
• Features that must be assigned to user roles before they can be accessed

These features are non-disruptive since they remain inactive until you take action. You can selectively enable them, allowing you to set your own testing and rollout schedule.

Knowledge Advanced

Feature	Action Required
Updated Rich Text Area	Service Request Required
Bulk Update User Groups	Setup Required
View Filtering of User Groups in Customer Portal	Setup Required

Knowledge Foundation

Feature	Action Required
BUI WYSIWYG Answer Editor Update to ORTL	Service Request Required