Booking Availability User Experience Enhancement

Starting with update 24D, the Oracle Field Service Booking Availability page has been enhanced with the integration of the Redwood Design, elevating the user experience and visual appeal. Additionally, the page has been renamed from 'Time Slot' to 'Booking Availability' to better convey its purpose and functionality.

The Booking Activity process is essential for users who require the application to validate available capacity and provide recommendations to better decide the most suitable date and time to perform a job. Based on the application's presentation of availability options, users can efficiently select the day and time for their desired activities.

Booking Calendar

The Booking Availability page is displayed when you click Next on the Book Activity page. Use this page to schedule a booked activity. The fields displayed on this page depend on the way you have set up the layout. If the data entered in the Create a Booked Activity step is insufficient, the capacity is not calculated, and an error message is shown.

  1. From the Capacity Area drop-down list, select the capacity to which you want to schedule the activity. The available time slots change based on the selected capacity. The available time slots are displayed on the page and the current date is highlighted by a circle.
  2. Use the navigation arrows to review the time slot availability in future dates. Time slots are displayed for a maximum of 45 days from the current date.
  3. Click the time slot in which you want to schedule the activity. You can select only one time slot for an activity.
  4. Click Details to go back to the Book activity page. 
  5. Click Submit. The message, Activity has been booked appears.

Business Benefits

  • By adopting the Redwood Design, the Oracle Field Service Booking Availability page provides a seamless user experience across the Oracle Fusion products, reducing the learning curve for users.
  • The intuitive naming and improved user interface lead to a higher user adoption rate, as users find the application easier to understand and use.

Steps to Enable

You don't need to do anything to enable this feature.