Refine search of Contacts by their postal address in the Redwood Service Contact Page

Searching for Contacts on the Service Contact page now enables Agents to search and select contacts based on their postal address.

Redwood Service Contact Page Search Results Contact's Postal Address

This helps the user to identify the right contact when the other fields displayed in the search results are not sufficient.

Steps to Enable

You don't need to do anything to enable this feature.

Access Requirements

Available to Customer Service Representatives