Redwood Smart Picker: Configurable Record Limit

You can now configure the number of records displayed in Redwood Smart Picker drop-downs across Oracle Fusion Service. Administrators can update the smartPickerConfiguration variable to increase or decrease the number of records shown. This provides flexibility when searching for Accounts, Contacts, Service Profiles, or SRs in standard and custom Redwood flows.

• Improve user efficiency by displaying more relevant records at once.
• Reduce clicks and scrolling for service agents working on high-volume data.
• Tailor the picker experience to specific business processes and user needs.

Steps to Enable and Configure

Leverage the Visual Builder Studio to expose your applications. To learn more about extending your application using Visual Builder, visit Oracle Help Center > your apps service area of interest > Books > Configuration and Extension.

Steps to Enable

• Navigate to the fragment or page (for example, Service Centre or Work Order) where you want to update the Smart Picker settings.
  • cx-svc-sr-edit-fields,
  • cx-svc-sr-create,
  • cx-svc-sr-details-collapsed and ruleset CustomerWorkOrders.
• In Visual Builder, go to Variables and find the smartPickerConfiguration variable for your target fragment.
• For each object (such as account, contact, serviceProfile, sr), specify the limit value.
• The limit can be set as a direct number (e.g., limit: 25 ) or as an object with details (for advanced control).

• $base.variables.smartPickerConfiguration = {
    account: {
      columnsDisplayed: { fields: ['PartyUniqueName', 'PrimaryAddress.FormattedAddress'] },
      limit: 25, // Show 25 records in the picker
      createEnabled: true,
      saveSearchEnabled: false,
    },
    // Repeat for other objects as needed
  };

• Assign the updated configuration within the vbEnter event or its action chain:
• Open the drop-down in your Smart Picker. Verify that the number of records shown matches the new limit.

Notes

• The limit applies wherever the Smart Picker is used for the configured object.
• The limit setting supports both number and object syntax for flexibility.
• Use higher values thoughtfully, balancing usability and performance.
• Recommended to test changes in a lower environment before deploying to production.

Tips And Considerations

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Key Resources

• Learn more about Fusion Service Redwood Extensibility

Access Requirements

• Oracle Visual Builder Studio for Fusion Application Extension