Pay Plans Subject Area for Analysis and Visualization

With the introduction of this subject area, users can efficiently evaluate customer pay plans by reviewing counts, statuses, and financial details associated with each plan. The subject area allows for the analysis of pay plans by their current state—including active, broken, canceled, or completed—while also enabling trend identification and comparisons by payment method, plan type, or debt category. This update further provides detailed insights into the amount remaining across active pay plans to ensure thorough financial oversight and reporting.

This streamlines financial oversight and supports better utility decision-making by delivering clear and actionable intelligence about customer pay plans.

Steps to Enable and Configure

To configure this feature, refer to the Configure Custom Buckets - Customer section of the Oracle Utilities Data Intelligence Analytics Reference Guide for more information.

Key Resources

• Refer to the Customer Subject Areas section of the Oracle Utilities Data Intelligence Analytics Reference Guide for more information.