Usage Lookback Report Experience for Email Home Energy Reports

The Usage Lookback Report educates gas-only customers about their energy use during the heating season of the previous calendar year. The report is designed to make it easier for customers understand their energy consumption over a broader time frame than monthly-billed usage, and motivate them to modify their behaviors to save energy. Key features include:

  • Benchmark module: The Benchmark module provides a high-level overview (fair, good, great) of the season’s total usage compared to similar and efficient homes
  • Three-bar Neighbor Comparison module: The Three-bar Neighbor Comparison module educates gas-only customers about their energy use during the heating season of the previous calendar year.
  • Personal Tracker module: The Personal Tracker module provides customers with a season-wide year-over-year comparison to see how their current usage stacks up against previous seasons.

Usage Lookback Report for a Gas Customer

Usage Lookback Report for a Gas-only Customer

Utilities can use this report to help their customers understand their energy consumption over an extented time period, and encourage them to save energy.

Steps to Enable

To enable and configure this feature, complete these steps:

  1. Log in to Inside Opower (https://inside.opower.com). This is your portal for questions and information related to your program.
  2. Go to the Community tab and contact the Service Delivery Manager using the information provided to coordinate enablement and configuration of this feature.

Key Resources