Integration with Oracle Fusion Field Service

Field work initiated in Oracle Work and Asset Cloud Service can be sent to Fusion Field Service. Field workers can record service histories, measurements, asset installations and removals, and other work details in Fusion Field Service.

When field work is completed, Fusion Field Service sends a message to update Oracle Work and Asset Cloud Service with the recorded details. 

This enables field work to be support end-to-end across Work and Asset Cloud Service and Fusion Field Service.

Steps to enable and configure

Refer to the Oracle Utilities Work and Asset Cloud Service Integration to Oracle Fusion Field Service Configuration Guide and Oracle Field Service Configurations for Oracle Work and Asset Cloud Service Integration to Oracle Field Service Setup Guide.

Tips and considerations