Embed Links to Custom Apps in the Main Menu

You can add a web link to the CX Sales Mobile application's main menu that opens a custom web or mobile app when you tap the link. Once the web link is set up, it appears just like the other Sales objects in the main menu, so that it integrates seamlessly into the CX Sales Mobile app.

Here's how you add the web link to the main menu:

  1. Sign in to the Oracle CX Sales application as user with a Sales Administrator role.
  2. Select the sandbox you want use for your configurations.
  3. Open Application Composer by selecting Application Composer under the Configuration category in the Navigator menu.
  4. Under the Common Setup Menu, or on the Overview page, click Mobile Application Setup.
  5. Click the CX Sales Mobile Composer tab.
  6. In the Application Features pane, click Home.
  7. In the mobile interface designer located in the middle of the page, click + Add Feature.
  8. Click the Add Links button at the bottom of the window.
  9. In the Display Label field, enter a name for the link. This name will appear in the main menu along with the existing main menu entries.
  10. In the Link field, enter the web link, or the custom app link, that will open when the menu item is tapped.
  11. Select an icon for the link and click Finish.
  12. If you want to re-order the main menu items, drag the entry in the interface designer to the desired position.
  13. Click Save.
  14. Test that the link appears in the main menu and publish the sandbox when you're happy with your updates. See the Test Your Configurations topic for details about how to check your mobile configurations.