Enable or Disable Confirmation Messages Globally, by Region, and by Role

Configure which roles and regions receive confirmation messages when a record is created or a lead is converted. Or, you can disable these messages for all users.

You can choose which roles and locales receive confirmation messages when records are created, or leads are converted. You can also disable confirmation messages for all of your users.

Note: Confirmation messages are enabled by default, so your organization will continue to receive confirmation messages as long as you don't disable them for your organization, or for particular roles or regions.

Here's how you configure who receives confirmation messages:

1. In a publishable sandbox, navigate to Application Composer > Mobile Application Setup > CX Sales Mobile Composer.
2. In the Application Features pane, click Settings.
3. Expand the Confirmation Message Settings header.
4. Ensure that the Enabled toggle is active.
5. In the Assigned Regions and Assigned Roles fields, select the regions and roles that will receive confirmation messages.
6. Alternatively, you can stop confirmation messages for all of your users by making the Enabled toggle inactive.
7. In the header, click Save.
8. Test your update by following the steps in the Test Your Configurations topic.
9. Publish the Sandbox.