Change History
Review what's new in this document.
July 2025
The following table lists the changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Charge Definitions | New LOV | The adjustment charge types resource is used to get the eligible charge types for adjusting a standard coverage. |
| Price UOM | New LOV | Service price UOM is used to get the service price unit of measure (UOM) for an adjustment of standard coverage. |
| Service Item | New LOV | Service items is used to get the service items for an adjustment of a standard coverage. |
| Resource Roles | New Resource | A configuration of roles that can be used to indicate the function of a resource. For example sales representative or marketing administrator. |
| Subscription Grouping Rule Sets | New Resource | The subscription grouping rule sets is a filter used to query grouping rule sets. |
| Subscription Product Grouping Assignments | New Resource | Subscription product grouping assignment is used to create a subscription product in a target subscription based on the subscription grouping rules. |
| Subscription Usage Rating Determinants | New Resource | The subscription usage rating determinants resource is used to view, create, update, and delete rate plans and its charge determinants. The usage rating determinants will split the usage events based on the pricing matrix setup on the usage charge. |
| Subscription Utilities | New Resource | The subscription utilities resource lets you to calculate the duration or end date of a subscription or subscription product using the start date and duration inputs. |
April 2025
The following table lists the changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Contract Asset Transactions | New Resource | The contract asset transactions resource is used to view and create the asset transactions. The contract asset transaction object has details such as customer asset, transaction type, transaction date etc. Create a |
| Key Terms v1 | New Resource | Keyterm is the metadata present in the contract documents. The key terms to be extracted for each contract type is defined in the application with the corresponding prompts to be used for extraction. |
| Service Requests v1 | New Resource | A service request is a document to track a request from a worker for a service from the time the worker makes the request until the request is resolved. |
| Similarity Configurations | New Resource | The similarity configuration resource is used to view, create, update, and delete a similarity configuration. A similarity configuration defines a configuration for the Similarity feature, and is a combination of fields and their values. For example, when similar SRs list is calculated, you can tell the algorithm which custom fields should be used, for what products or categories, what date filters to use (consider only SRs newer than 01/01/2020) and so on. |
| Contact Roles | New Resource | This list of all the contact roles available for a subscription. |
| Escalation Levels | New Resource | Escalation levels represent the various levels to which service requests are escalated. |
| Escalations | New Resource | Escalation resource is used to view, create, update, and delete an escalation. |
January 2025
The following table lists the changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Contract Key Term Prompts | New Resource | The contract key term prompts are used to extract values of key terms from the contract documents. |
| Contract Type Prompts | New Resources | Contract type prompts holds the list of key terms and the corresponding prompts associated to a contract type. |
| Incentive Compensation Individual Credits | New Resource | The incentive compensation team credits resource is used to view the total credit amount for a manager's team in the functional currency of the manager's associated business unit. |
| Incentive Compensation Team Credits | New Resource | The incentive compensation team credits resource is used to view the total credit amount for a manager's team in the functional currency of the manager's associated business unit. |
| Feed Purge Supported Attributes | New LOV | Feed purge supported attributes is used to list the attributes supported for defining the purge criteria. |
| Feed Purge Supported Operators | New LOV | Feed purge supported operator is used to list the operators supported for defining the purge criteria. |
| Subscription Order Transactions | New Resource | The subscription order transactions resource is used to view the transactions in the order management interface table. |
October 2024
The following table lists the changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Convert a lead to an opportunity | New Custom Action | Converts the passed lead identifier to an opportunity. |
| Copy and get identifiers of new opportunity | New Custom Action | This method lets you copy an opportunity record to a new opportunity, where the identifiers of the newly created opportunity record is returned. |
| Subscription Usage Event Errors | New Resource | The usage batch errors resource is used to view the errors across usage event batches. |
| Subscription Usage Event Export Queues | New Resource | The usage event batches resource is used to view, create, update, and delete an usage event batch. |
| Subscription Usage Event Batches | New Resource | The usage event batches resource is used to view, create, update, and delete an usage event batch. |
| Contract Request Assignees | New LOV | The list of persons who can be assigned the contract request. |
| Contract Request Contract Types | New LOV | The list of contract types for the contract request. |
| Contract Request Legal Entities | New LOV | The list of legal entities for the contract request. |
| Contract Request Parties | New LOV | The list of parties that can be assigned for the contract request. |
| Contract Requests | New Resource | The Contract Requests resource is used to view the details of a contract request. Business users or contract requesters, who don't have access to create a contract, raise a request to create a contract with their contract requirements. |
| Contract Request Types | New LOV | List of types available to choose in contract request. |
| Contract Request Party Contacts | New LOV | The list of party contacts available for the contract request. |
July 2024
The following table lists the changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Sales Forecast Metric Source Dimension Mappings | New Resource | The sales forecast metric source dimension mappings resource captures a dimension mapping for a given metric source. It indicates the list of dimensions that are supported for a metric source. |
| Sales Forecast Dimension Metadata | New Resource | The sales forecast dimension metadata resource captures information related to custom dimensions such as the lookup type or object name as well as the related opportunity or revenue attribute. |
| Supported Attribute Values | New LOV | This list of values includes the attributes that are supported for while creating the criteria for Day 0 or purge operations. |
| Supported Operators | New LOV | This list of values includes the operators that are supported for the attributes that are used for creating the criteria for Day 0 or purge operations. |
| Feed Supported Attributes | New LOV | This list of values includes the attributes that are supported for while creating the criteria for Day 0 or purge operations. |
| Feed Supported Objects | New LOV | This list of values includes the feed objects that are supported for feed. |
April 2024
The following table lists the changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Technician Preferences | New Resource | Technician preferences captures information of the required or preferred technician at a customer site. It also records whether a technician is forbidden. These preferences can by identified and sent with the work order to Oracle Field Service and will be taken into consideration when assigning activities to technicians. These preferences can be identified for an account or a service profile. |
| Technician Preferences View | New Resource | The technician view preferences provides a view of technicians that are required, preferred, or forbidden for a given site. You can also view customer account provided with the site preferences shown as precedence. |
| Technician's Access Hours | New Resource | The technician's access hours identifies the hours in which a technician can access a customer site. |
| Technician's Access Hours Adjusted for Overrides | New Resource | The technician's access hours adjusted for overrides identifies the hours in which a technician has access to a customer site which is adjusted for any overrides applied. |
| Technician's Access off Days | New Resource | The technician's access off days identifies when a technician can't access a customer site. |
| Technician's Access off Days Adjusted for Overrides | New Resource | The technician's access off days identifies the time when a technician is unable to access a customer site which is adjusted for overrides. |
| Technician's Access Schedules | New Resource | A technician's access schedule captures the days and time when a technician can access the customer site, and also days and time when access isn't available. You can set this at primary, country and region, account, and site levels. Access hours record the times when scheduling is available. You can also record the days when no work should be assigned. The access can be overridden when scheduling a work order in urgent situations. You can change working hours and nonworking days for a specific work order. For example, you can remove nonworking days or add different nonworking days. This ability to override is controlled by a privilege. |
January 2024
The following table lists the changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Subscription Balance Registers | New Resource | The subscription balance registers resource is used to view a balance registers. |
| Subscription Balance Profiles | New Resource | The subscription balance profiles resource is used to view, create, update, and delete a balance profile. |
| Subscription Entitlement Plans | New Resource | The subscription entitlement plans resource is used to view, create, update, and delete an entitlement plan. |
October 2023
The following table lists the changes introduced in this version of the document.
| Change | Type | Description |
|---|---|---|
| Use Visual Builder Add-in for Excel to Manage Web Applications Data | New Topic | Oracle Visual Builder Add-in for Excel lets you rapidly integrate web applications via REST resources to retrieve, analyze, and edit data. The next table lists some tasks that you can do with Oracle Visual Builder Add-in for Excel. |
| Sales Forecast Metric Definitions | New Resource | The sales forecast metric definition is used to view and manage the definitions of sales forecast metrics such as Best Case and Commit metric sources. |
| Sales Forecast Metric Sources | New Resource | The sales forecast metric source resource is used to view and manage the dimensions such as territory, team member, product and revenue category type for the opportunity or revenue metric source. |
| Service Addresses | New Child Resource of Service Requests | A service address represents the location information that will guide technicians in providing service to the right location. The service address can be an existing address in the system, or it can be entered as a single-use address. |