REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience

Cases (ADF) REST Endpoints

Cases/Cases (ADF)

The operations from the Cases/Cases (ADF) category.

Assign case to a queue: Method: post
Path: /crmRestApi/resources/11.13.18.05/cases/{CaseNumber}/action/assignQueue
Copy attachments to a case: Method: post
Path: /crmRestApi/resources/11.13.18.05/cases/action/copyCaseAttachments
Copy attachments to the HCM document record: Method: post
Path: /crmRestApi/resources/11.13.18.05/cases/action/copyCaseAttachmentsToDocumentRecord
Create a case: Method: post
Path: /crmRestApi/resources/11.13.18.05/cases
Delete a case: Method: delete
Path: /crmRestApi/resources/11.13.18.05/cases/{CaseNumber}
Get a case: Method: get
Path: /crmRestApi/resources/11.13.18.05/cases/{CaseNumber}
Get all cases: Method: get
Path: /crmRestApi/resources/11.13.18.05/cases
Update a case: Method: patch
Path: /crmRestApi/resources/11.13.18.05/cases/{CaseNumber}