Interaction References REST Endpoints

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Interactions/Interaction References

The interaction references resource is used to view, create, and update the association between an interaction and another business object, for example Service Requests. The supported business objects and their codes are Activities (ZMM_ACTIVITIES), Opportunities (MOO_OPTY), Work Orders (SVC_WORK_ORDERS), Service Requests (SVC_SERVICE_REQUESTS), and Leads (MKL_LM_LEADS).

Create an interaction reference

Method: post

Path: /crmRestApi/resources/11.13.18.05/interactions/{InteractionId}/child/interactionReferences

Delete an interaction reference

Method: delete

Path: /crmRestApi/resources/11.13.18.05/interactions/{InteractionId}/child/interactionReferences/{interactions_interactionReferences_Id}

Get all interaction references

Method: get

Path: /crmRestApi/resources/11.13.18.05/interactions/{InteractionId}/child/interactionReferences

Get an interaction reference

Method: get

Path: /crmRestApi/resources/11.13.18.05/interactions/{InteractionId}/child/interactionReferences/{interactions_interactionReferences_Id}

Update an interaction reference

Method: patch

Path: /crmRestApi/resources/11.13.18.05/interactions/{InteractionId}/child/interactionReferences/{interactions_interactionReferences_Id}