Update an interaction reference

patch

/crmRestApi/resources/11.13.18.05/interactions/{InteractionId}/child/interactionReferences/{interactions_interactionReferences_Id}

Request

Path Parameters
Header Parameters
  • If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
  • The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.
Supported Media Types
Request Body - application/json ()
Root Schema : schema
Type: object
Show Source
  • Title: Object ID
    The unique identifier of the object associated with the interaction reference.
  • Title: Object Type
    Maximum Length: 30
    The code indicating the type of the object present in the interaction reference. A list of valid values is defined in the lookup ORA_SVC_IM_REF_OBJECT_TYPE_CD.
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Response

Supported Media Types

Default Response

The following table describes the default response for this task.
Headers
  • If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
  • The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.
Body ()
Root Schema : interactions-interactionReferences-item-response
Type: object
Show Source
  • Title: Created By
    Read Only: true
    Maximum Length: 64
    The user who created the reference.
  • Title: Creation Date
    Read Only: true
    The date and time when the reference was created.
  • Read Only: true
    Indicates if the interaction reference can be deleted by the current user. The default value is false.
  • Title: Interaction ID
    The unique identifier of the interaction reference.
  • Title: Interaction Number
    Maximum Length: 30
    The alternate key identifier for the interaction.
  • Title: Last Updated Date
    Read Only: true
    The date and time when the reference was last updated.
  • Title: Last Updated By
    Read Only: true
    Maximum Length: 64
    The user who last updated the reference.
  • Title: Last Update Login
    Read Only: true
    Maximum Length: 32
    The session login of the user who last updated the reference.
  • Links
  • Title: Object ID
    The unique identifier of the object associated with the interaction reference.
  • Title: Reference Number
    Read Only: true
    Maximum Length: 255
    The alternate key identifier of the object associated with the interaction reference.
  • Title: Object Type
    Maximum Length: 30
    The code indicating the type of the object present in the interaction reference. A list of valid values is defined in the lookup ORA_SVC_IM_REF_OBJECT_TYPE_CD.
  • Title: Reference ID
    Read Only: true
    The unique identifier used for integration with external systems.
  • Read Only: true
    Indicates if the interaction reference can be updated by the current user. The default value is true if the user has access to update the interaction reference.
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Examples

The following example shows how to update an interaction reference by submitting a PATCH request on the REST resource.

Request Header Example

The following shows an example of the request header.

PATCH /crmRestApi/resources/11.13.18.05/interactions/300100096307925/child/interactionReferences/300100097921285

Response Header Example

The following shows an example of the response header.

HTTP/1.1 200: OK
Date: Fri, 03 Mar 2017 07:54:53 GMT
Server : Oracle-HTTP-Server-11g
Content-Type: application/vnd.oracle.adf.resourcecollection+json
Content-Language: en

Request Body Example

The following shows an example of the request body in JSON format.

{
"ObjectTypeCd": "SVC_CHATS"
}

Response Body Example

The following shows an example of the response body in JSON format.

{
  "ReferenceId" : 300100097921285,
  "InteractionId" : 300100096307925,
  "ObjectTypeCd" : "SVC_CHATS",
  "ObjectId" : 30001233322,
  "CreatedBy" : "SALES_ADMIN",
  "CreationDate" : "2017-03-10T00:31:09-08:00",
  "LastUpdatedBy" : "SALES_ADMIN",
  "LastUpdateDate" : "2017-03-10T00:39:47-08:00",
  "LastUpdateLogin" : "4A49E601416B05A8E05307B3F20A1B38",
  "UpdateFlag" : "true",
  "DeleteFlag" : "true",
  "links" : [ {
    "rel" : "self",
    "href" : "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/interactions/300100096307925/child/interactionReferences/300100097921285",
    "name" : "interactionReferences",
    "kind" : "item",
    "properties" : {
      "changeIndicator" : "ACED0005737200136A6176612E7574696C2E41727261794C6973747881D21D99C7619D03000149000473697A65787000000001770400000001737200116A6176612E6C616E672E496E746567657212E2A0A4F781873802000149000576616C7565787200106A6176612E6C616E672E4E756D62657286AC951D0B94E08B02000078700000000278"
    }
  }, {
    "rel" : "canonical",
    "href" : "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/interactions/300100096307925/child/interactionReferences/300100097921285",
    "name" : "interactionReferences",
    "kind" : "item"
  }, {
    "rel" : "parent",
    "href" : "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/interactions/300100096307925",
    "name" : "interactions",
    "kind" : "item"
  } ]
}
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