References REST Endpoints

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Task Path Method

Internal Service Requests/References

The list of other objects associated to the service request. E.g. Knowledge articles.

Create a service request reference

Method: post

Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/srReferences

Delete a service request reference

Method: delete

Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/srReferences/{ReferenceId}

Get a service request reference

Method: get

Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/srReferences/{ReferenceId}

Get all service request references

Method: get

Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/srReferences

Update a service request reference

Method: patch

Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/srReferences/{ReferenceId}