REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience

Smart Actions REST Endpoints

Internal Service Requests/Smart Actions

This VO stores the endpoint and security details for every user action.

Execute an action: Method: post
Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/{internalServiceRequests_smartActions_Id}/action/executeAction
Generate smart actions: Method: post
Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/generateSmartActions
Get action evaluation attributes - Not Supported: Method: post
Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/getActionEvaluationAttributesForResource
Get all actions: Method: get
Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions
Get an action: Method: get
Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/{internalServiceRequests_smartActions_Id}
Get attributes - Not Supported: Method: post
Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/getAttributesForResource
Get entities - Not Supported: Method: post
Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/getEntities
Get object functions - Not Supported: Method: post
Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/getObjectFunctions
Process mass action - Not Supported: Method: post
Path: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/processMassAction