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get

/crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions

Request

Path Parameters

• SrId(required): integer(int64)
  The value of this parameter could be a hash of the key that is used to uniquely identify the resource item. The client should not generate the hash key value. Instead, the client should query on the collection resource with a filter to navigate to a specific resource item. For example: products?q=InventoryItemId=

Query Parameters

• dependency: string
  This parameter specifies dependencies which are fields that are set before and rolled back after generating the response. Generally they are used to preview the effects of an attribute change. The fields specified in this parameter are always set in the resource instance in question. When a child resource collection is requested and the parameter is set, the fields will be set in the parent resource instance before generating the resource collection payload. The value of this query parameter is a set of dependency fields. Example: dependency=ProductId=2
  
  Format: <attr1>=<val1>,<attr2>=<value2>
• expand: string
  When this parameter is provided, the specified children are included in the resource payload (instead of just a link). The value of this query parameter is "all" or "". More than one child can be specified using comma as a separator. Example: ?expand=Employees,Localizations. Nested children can also be provided following the format "Child.NestedChild" (Example: ?expand=Employees.Managers). If a nested child is provided (Example: Employees.Managers), the missing children will be processed implicitly. For example, "?expand=Employees.Managers" is the same as "?expand=Employees,Employees.Managers" (which will expand Employees and Managers).
• fields: string
  This parameter filters the resource fields. Only the specified fields are returned, which means that if no fields are specified, no fields are returned (useful to get only the links). If an indirect child resource is provided (Example: Employees.Managers), the missing children will be processed implicitly. For example, "?fields=Employees.Managers:Empname" is the same as "?fields=;Employees:;Employees.Managers:Empname" (which will only return the "Empname" field for Managers). the value of this query parameter is a list of resource fields. The attribute can be a direct (Example: Employees) or indirect (Example: Employees.Managers) child. It cannot be combined with expand query parameter. If both are provided, only fields will be considered.
  
  Format: ?fields=Attribute1,Attribute2
  
  Format for fields in child resource: ?fields=Accessor1:Attribute1,Attribute2
• finder: string
  Used as a predefined finder to search the collection.
  
  Format: ?finder=<finderName>;<variableName>=<variableValue>,<variableName2>=<variableValue2>
  
  The following are the available finder names and corresponding finder variables:
  
  

  • ContextFilter :Context filter when a smart action is applicable.
    Finder Variables:
    • Alias :Parent resource alias for determining the context when a smart action is applicable.
    • ContextExclusive :Returns actions with context when set to true.
    • ParentResource :Parent resource for determining the context when a smart action is applicable.
  • PrimaryKey :The PrimaryKey.
    Finder Variables:
    • UserActionId :The UserActionId bind variable for the PrimaryKey finder.
• limit: integer
  This parameter restricts the number of resources returned inside the resource collection. If the limit exceeds the resource count then the framework will only return the available resources.
• links: string
  This parameter can be used to show only certain links while accessing a singular resource or a resource collection. The parameter value format is a comma-separated list of : <link_relation>
  
  Example:
  self,canonical
  
• offset: integer
  Used to define the starting position of the resource collection. If offset exceeds the resource count then no resources are returned. Default value is 0.
• onlyData: boolean
  The resource item payload will be filtered in order to contain only data (no links section, for example).
• orderBy: string
  This parameter orders a resource collection based on the specified fields. The parameter value is a comma-separated string of attribute names, each optionally followed by a colon and "asc" or "desc". Specify "asc" for ascending and "desc" for descending. The default value is "asc". For example, ?orderBy=field1:asc,field2:desc
• q: string
  This query parameter defines the where clause. The resource collection will be queried using the provided expressions. The value of this query parameter is one or more expressions. Example: ?q=Deptno>=10 and <= 30;Loc!=NY
  
  Format: ?q=expression1;expression2
  
  You can use these queryable attributes to filter this collection resource using the q query parameter:
  

  • ConfirmationMessage; string; A message to seek confirmation for the action being performed.
  • ContentType; string; The content type to use when invoking the REST endpoint.
  • DisplayLabel; string; Consumer-friendly action name.
  • Entity; string; REST Resources the action belongs to.
  • Href; string; The REST endpoint to perform the action.
  • IncludedInApplication; string; List of applications that this action can be used in.
  • MassActionFlag; boolean; Boolean type indicating if this action can be mass processed.
  • Method; string; HTTP method to use with HREF.
  • ObjectFunctionName; string; The object function associated with the smart action.
  • PageType; string; The list of pages that this action can be used in.
  • SmartSuggestFlag; boolean; Indicates if smart suggest is enabled for the action.
  • SystemActionFlag; boolean; Boolean type indicating if the action is seeded or custom.
  • UpdateOfAttributes; string; Attributes to be updated when the Actions UI is launched.
  • UserActionId; integer; Uniquely identifies the action. For internal use.
  • UserActionName; string; Uniquely identifies the action with a name. For internal use.
  • UserActionRank; integer; Number to indicate priority of the action.
• totalResults: boolean
  The resource collection representation will include the "estimated row count" when "?totalResults=true", otherwise the count is not included. The default value is "false".

Header Parameters

• Metadata-Context: string
  If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
• REST-Framework-Version: string
  The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.

There's no request body for this operation.

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Response

Supported Media Types

• application/json

Default Response

The following table describes the default response for this task.

Headers

• Metadata-Context:
  If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
• REST-Framework-Version:
  The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.

Body ()

Root Schema : internalServiceRequests-smartActions

Type: object

Show Source

• count(required): integer
  The number of resource instances returned in the current range.
• hasMore(required): boolean
  Indicates whether more resources are available on the server than the subset returned in the response. If the value is true, then there are more resources to retrieve from the server. The default value is false.
• items: array Items
  Title: Items

  The items in the collection.
• limit(required): integer
  The actual paging size used by the server.
• links(required): array Links
  Title: Links

  The link relations associated with the resource instance.
• offset(required): integer
  The offset value used in the current page.
• totalResults: integer
  The estimated row count when "?totalResults=true", otherwise the count is not included.

{
    "required":[
        "count",
        "hasMore",
        "limit",
        "links",
        "offset"
    ],
    "type":"object",
    "properties":{
        "totalResults":{
            "type":"integer",
            "description":"The estimated row count when \"?totalResults=true\", otherwise the count is not included."
        },
        "offset":{
            "type":"integer",
            "description":"The offset value used in the current page."
        },
        "count":{
            "type":"integer",
            "description":"The number of resource instances returned in the current range."
        },
        "hasMore":{
            "type":"boolean",
            "description":"Indicates whether more resources are available on the server than the subset returned in the response. If the value is true, then there are more resources to retrieve from the server. The default value is false."
        },
        "limit":{
            "type":"integer",
            "description":"The actual paging size used by the server."
        },
        "links":{
            "title":"Links",
            "type":"array",
            "description":"The link relations associated with the resource instance.",
            "items":{
                "$ref":"#/components/schemas/link"
            }
        },
        "items":{
            "title":"Items",
            "type":"array",
            "description":"The items in the collection.",
            "items":{
                "$ref":"#/components/schemas/internalServiceRequests-smartActions-item-response"
            }
        }
    }
}

Nested Schema : Items

Type: array

Title: Items

The items in the collection.

Show Source

• Array of: object internalServiceRequests-smartActions-item-response

{
    "title":"Items",
    "type":"array",
    "description":"The items in the collection.",
    "items":{
        "$ref":"#/components/schemas/internalServiceRequests-smartActions-item-response"
    }
}

Nested Schema : Links

Type: array

Title: Links

The link relations associated with the resource instance.

Show Source

• Array of: object link

{
    "title":"Links",
    "type":"array",
    "description":"The link relations associated with the resource instance.",
    "items":{
        "$ref":"#/components/schemas/link"
    }
}

Nested Schema : internalServiceRequests-smartActions-item-response

Type: object

Show Source

• ActionIntent: string (byte)
  Title: Action Intent

  JSON object that describes what an action does and what context data can be passed to the action.
• ConfirmationMessage: string
  Title: Confirmation Message

  Maximum Length: 4000

  A message to seek confirmation for the action being performed.
• ContentType: string
  Title: Content Type

  Maximum Length: 50

  The content type to use when invoking the REST endpoint.
• DisplayLabel: string
  Title: Action Name

  Maximum Length: 256

  Consumer-friendly action name.
• Entity: string
  Title: Parent Entity

  Maximum Length: 150

  REST Resources the action belongs to.
• Href: string
  Title: REST Endpoint

  Maximum Length: 1024

  The REST endpoint to perform the action.
• IncludedInApplication: string
  Title: Included in Application

  Maximum Length: 512

  List of applications that this action can be used in.
• links: array Links
  Title: Links

  The link relations associated with the resource instance.
• MassActionFlag: boolean
  Title: Mass Action

  Maximum Length: 1

  Boolean type indicating if this action can be mass processed.
• Method: string
  Title: HTTP Method

  Maximum Length: 15

  HTTP method to use with HREF.
• ObjectFunctionName: string
  Title: Object Function

  Maximum Length: 64

  The object function associated with the smart action.
• PageType: string
  Title: Page Type

  Maximum Length: 256

  The list of pages that this action can be used in.
• SmartSuggestFlag: boolean
  Title: Smart Suggest

  Maximum Length: 1

  Indicates if smart suggest is enabled for the action.
• SystemActionFlag: boolean
  Title: System Action

  Maximum Length: 1

  Boolean type indicating if the action is seeded or custom.
• UpdateOfAttributes: string
  Title: Attributes to Update

  Maximum Length: 512

  Attributes to be updated when the Actions UI is launched.
• UserActionId: integer (int64)
  Title: User Action ID

  Uniquely identifies the action. For internal use.
• UserActionName: string
  Title: Action Name

  Maximum Length: 256

  Uniquely identifies the action with a name. For internal use.
• UserActionNavigation: array Smart Action User Interface Definitions
  Title: Smart Action User Interface Definitions

  UI navigation metadata striped by app usage.
• UserActionRank: integer (int64)
  Title: Priority

  Number to indicate priority of the action.
• UserActionRequestPayload: array Smart Action REST Payload Definitions
  Title: Smart Action REST Payload Definitions

  If an LOV required for constructing a request payload needs to post data, the payload metadata is stored here.
• UserActionURLBinding: array Smart Action User Interface Definitions
  Title: Smart Action User Interface Definitions

  Binding metadata for a variable in the URL.

{
    "type":"object",
    "properties":{
        "SmartSuggestFlag":{
            "title":"Smart Suggest",
            "maxLength":1,
            "type":"boolean",
            "description":"Indicates if smart suggest is enabled for the action.",
            "nullable":true,
            "x-queryable":true
        },
        "Entity":{
            "title":"Parent Entity",
            "maxLength":150,
            "type":"string",
            "description":"REST Resources the action belongs to.",
            "nullable":true,
            "x-queryable":true
        },
        "ContentType":{
            "title":"Content Type",
            "maxLength":50,
            "type":"string",
            "description":"The content type to use when invoking the REST endpoint.",
            "nullable":true,
            "x-queryable":true
        },
        "UserActionURLBinding":{
            "title":"Smart Action User Interface Definitions",
            "type":"array",
            "description":"Binding metadata for a variable in the URL.",
            "items":{
                "$ref":"#/components/schemas/internalServiceRequests-smartActions-UserActionURLBinding-item-response"
            }
        },
        "MassActionFlag":{
            "title":"Mass Action",
            "maxLength":1,
            "type":"boolean",
            "description":"Boolean type indicating if this action can be mass processed.",
            "nullable":true,
            "x-queryable":true
        },
        "IncludedInApplication":{
            "title":"Included in Application",
            "maxLength":512,
            "type":"string",
            "description":"List of applications that this action can be used in.",
            "nullable":true,
            "x-queryable":true
        },
        "UserActionNavigation":{
            "title":"Smart Action User Interface Definitions",
            "type":"array",
            "description":"UI navigation metadata striped by app usage.",
            "items":{
                "$ref":"#/components/schemas/internalServiceRequests-smartActions-UserActionNavigation-item-response"
            }
        },
        "Href":{
            "title":"REST Endpoint",
            "maxLength":1024,
            "type":"string",
            "description":"The REST endpoint to perform the action.",
            "nullable":true,
            "x-queryable":true
        },
        "Method":{
            "title":"HTTP Method",
            "maxLength":15,
            "type":"string",
            "description":"HTTP method to use with HREF.",
            "nullable":true,
            "x-queryable":true
        },
        "DisplayLabel":{
            "title":"Action Name",
            "maxLength":256,
            "type":"string",
            "description":"Consumer-friendly action name.",
            "nullable":false,
            "x-queryable":true
        },
        "UserActionName":{
            "title":"Action Name",
            "maxLength":256,
            "type":"string",
            "description":"Uniquely identifies the action with a name. For internal use.",
            "nullable":false,
            "x-queryable":true
        },
        "UserActionId":{
            "title":"User Action ID",
            "type":"integer",
            "description":"Uniquely identifies the action. For internal use.",
            "format":"int64",
            "nullable":false,
            "x-hints":{
                "precision":18
            },
            "x-queryable":true
        },
        "UserActionRank":{
            "title":"Priority",
            "type":"integer",
            "description":"Number to indicate priority of the action.",
            "format":"int64",
            "nullable":true,
            "x-hints":{
                "precision":10
            },
            "x-queryable":true
        },
        "SystemActionFlag":{
            "title":"System Action",
            "maxLength":1,
            "type":"boolean",
            "description":"Boolean type indicating if the action is seeded or custom.",
            "nullable":true,
            "x-queryable":true
        },
        "ConfirmationMessage":{
            "title":"Confirmation Message",
            "maxLength":4000,
            "type":"string",
            "description":"A message to seek confirmation for the action being performed.",
            "nullable":true,
            "x-queryable":true
        },
        "UserActionRequestPayload":{
            "title":"Smart Action REST Payload Definitions",
            "type":"array",
            "description":"If an LOV required for constructing a request payload needs to post data, the payload metadata is stored here.",
            "items":{
                "$ref":"#/components/schemas/internalServiceRequests-smartActions-UserActionRequestPayload-item-response"
            }
        },
        "UpdateOfAttributes":{
            "title":"Attributes to Update",
            "maxLength":512,
            "type":"string",
            "description":"Attributes to be updated when the Actions UI is launched.",
            "nullable":true,
            "x-queryable":true
        },
        "ActionIntent":{
            "title":"Action Intent",
            "type":"string",
            "description":"JSON object that describes what an action does and what context data can be passed to the action.",
            "format":"byte",
            "nullable":true,
            "x-queryable":false
        },
        "links":{
            "title":"Links",
            "type":"array",
            "description":"The link relations associated with the resource instance.",
            "items":{
                "$ref":"#/components/schemas/link"
            }
        },
        "ObjectFunctionName":{
            "title":"Object Function",
            "maxLength":64,
            "type":"string",
            "description":"The object function associated with the smart action.",
            "nullable":true,
            "x-queryable":true
        },
        "PageType":{
            "title":"Page Type",
            "maxLength":256,
            "type":"string",
            "description":"The list of pages that this action can be used in.",
            "nullable":true,
            "x-queryable":true
        }
    }
}

Nested Schema : Links

Type: array

Title: Links

The link relations associated with the resource instance.

Show Source

• Array of: object link

{
    "title":"Links",
    "type":"array",
    "description":"The link relations associated with the resource instance.",
    "items":{
        "$ref":"#/components/schemas/link"
    }
}

Nested Schema : Smart Action User Interface Definitions

Type: array

Title: Smart Action User Interface Definitions

UI navigation metadata striped by app usage.

Show Source

• Array of: object internalServiceRequests-smartActions-UserActionNavigation-item-response

{
    "title":"Smart Action User Interface Definitions",
    "type":"array",
    "description":"UI navigation metadata striped by app usage.",
    "items":{
        "$ref":"#/components/schemas/internalServiceRequests-smartActions-UserActionNavigation-item-response"
    }
}

Nested Schema : Smart Action REST Payload Definitions

Type: array

Title: Smart Action REST Payload Definitions

If an LOV required for constructing a request payload needs to post data, the payload metadata is stored here.

Show Source

• Array of: object internalServiceRequests-smartActions-UserActionRequestPayload-item-response

{
    "title":"Smart Action REST Payload Definitions",
    "type":"array",
    "description":"If an LOV required for constructing a request payload needs to post data, the payload metadata is stored here.",
    "items":{
        "$ref":"#/components/schemas/internalServiceRequests-smartActions-UserActionRequestPayload-item-response"
    }
}

Nested Schema : Smart Action User Interface Definitions

Type: array

Title: Smart Action User Interface Definitions

Binding metadata for a variable in the URL.

Show Source

• Array of: object internalServiceRequests-smartActions-UserActionURLBinding-item-response

{
    "title":"Smart Action User Interface Definitions",
    "type":"array",
    "description":"Binding metadata for a variable in the URL.",
    "items":{
        "$ref":"#/components/schemas/internalServiceRequests-smartActions-UserActionURLBinding-item-response"
    }
}

Nested Schema : link

Type: object

Show Source

• href: string
  Title: hyperlink reference

  The URI to the related resource.
• kind: string
  Title: kind

  Allowed Values: [ "collection", "item", "describe", "other" ]

  The kind of the related resource.
• name: string
  Title: name

  The name of the link to the related resource.
• properties: object properties
• rel: string
  Title: relation

  Allowed Values: [ "self", "lov", "parent", "canonical", "child", "enclosure", "action", "custom" ]

  The name of the relation to the resource instance. Example: self.

{
    "type":"object",
    "properties":{
        "kind":{
            "title":"kind",
            "type":"string",
            "description":"The kind of the related resource.",
            "enum":[
                "collection",
                "item",
                "describe",
                "other"
            ]
        },
        "rel":{
            "title":"relation",
            "type":"string",
            "description":"The name of the relation to the resource instance.  Example: self.",
            "enum":[
                "self",
                "lov",
                "parent",
                "canonical",
                "child",
                "enclosure",
                "action",
                "custom"
            ]
        },
        "name":{
            "title":"name",
            "type":"string",
            "description":"The name of the link to the related resource."
        },
        "href":{
            "title":"hyperlink reference",
            "type":"string",
            "description":"The URI to the related resource."
        },
        "properties":{
            "type":"object",
            "properties":{
                "changeIndicator":{
                    "type":"string",
                    "description":"Change indicator or the ETag value of the resource instance."
                }
            }
        }
    }
}

Nested Schema : properties

Type: object

Show Source

• changeIndicator: string
  Change indicator or the ETag value of the resource instance.

{
    "type":"object",
    "properties":{
        "changeIndicator":{
            "type":"string",
            "description":"Change indicator or the ETag value of the resource instance."
        }
    }
}

Nested Schema : internalServiceRequests-smartActions-UserActionNavigation-item-response

Type: object

Show Source

• links: array Links
  Title: Links

  The link relations associated with the resource instance.
• SystemActionFlag: boolean
  Title: System Action

  Maximum Length: 1

  Default Value: false

  Boolean value indicating if the action is seeded or custom.
• UserActionNavAppUsage: string
  Title: Application Usage

  Maximum Length: 50

  Application usage.
• UserActionNavBody: string
  Title: Navigation Metadata

  Maximum Length: 1000

  Metadata of the navigation as needed for the specific usage.
• UserActionNavId: integer (int64)
  Title: Primary Key

  Primary key for the user action navigation.
• UserActionNavType: string
  Title: Navigation Type

  Maximum Length: 100

  Provision for having multiple navigation flows for a given usage.

{
    "type":"object",
    "properties":{
        "links":{
            "title":"Links",
            "type":"array",
            "description":"The link relations associated with the resource instance.",
            "items":{
                "$ref":"#/components/schemas/link"
            }
        },
        "SystemActionFlag":{
            "title":"System Action",
            "maxLength":1,
            "type":"boolean",
            "description":"Boolean value indicating if the action is seeded or custom.",
            "nullable":true,
            "default":false,
            "x-queryable":true
        },
        "UserActionNavId":{
            "title":"Primary Key",
            "type":"integer",
            "description":"Primary key for the user action navigation.",
            "format":"int64",
            "nullable":false,
            "x-hints":{
                "precision":18
            },
            "x-queryable":true
        },
        "UserActionNavType":{
            "title":"Navigation Type",
            "maxLength":100,
            "type":"string",
            "description":"Provision for having multiple navigation flows for a given usage.",
            "nullable":false,
            "x-queryable":true
        },
        "UserActionNavBody":{
            "title":"Navigation Metadata",
            "maxLength":1000,
            "type":"string",
            "description":"Metadata of the navigation as needed for the specific usage.",
            "nullable":true,
            "x-queryable":true
        },
        "UserActionNavAppUsage":{
            "title":"Application Usage",
            "maxLength":50,
            "type":"string",
            "description":"Application usage.",
            "nullable":false,
            "x-queryable":true
        }
    }
}

Nested Schema : Links

Type: array

Title: Links

The link relations associated with the resource instance.

Show Source

• Array of: object link

{
    "title":"Links",
    "type":"array",
    "description":"The link relations associated with the resource instance.",
    "items":{
        "$ref":"#/components/schemas/link"
    }
}

Nested Schema : internalServiceRequests-smartActions-UserActionRequestPayload-item-response

Type: object

Show Source

• Binding: string
  Title: Payload Value Binding Type

  Maximum Length: 64

  Indicates the binding type of the value.
• links: array Links
  Title: Links

  The link relations associated with the resource instance.
• MandatoryFlag: boolean
  Title: Mandatory

  Maximum Length: 1

  Boolean value indicating if the payload is mandatory.
• RequestPayloadId: integer (int64)
  Uniquely identifies the payload for smart actions. For internal use.
• RequestPayloadName: string
  Title: Request Payload Attribute Name

  Maximum Length: 256

  The key in the Key Value pair that forms the payload.
• SmartSuggestPath: string
  Title: Smart Suggest Path

  Maximum Length: 2048

  The path used for smart suggest.
• SystemActionFlag: boolean
  Title: System Action

  Maximum Length: 1

  Default Value: false

  Boolean value.
• Value: string
  Title: Request Payload Attribute Value

  Maximum Length: 1000

  The value in the Key Value pair that forms the payload.
• ValueStruct: string
  Title: Payload Value Structure

  Maximum Length: 20

  If the value in the Key Value pair isn't a single value, this would be set.

{
    "type":"object",
    "properties":{
        "Binding":{
            "title":"Payload Value Binding Type",
            "maxLength":64,
            "type":"string",
            "description":"Indicates the binding type of the value.",
            "nullable":true,
            "x-queryable":true
        },
        "SystemActionFlag":{
            "title":"System Action",
            "maxLength":1,
            "type":"boolean",
            "description":"Boolean value.",
            "nullable":true,
            "default":false,
            "x-queryable":true
        },
        "ValueStruct":{
            "title":"Payload Value Structure",
            "maxLength":20,
            "type":"string",
            "description":"If the value in the Key Value pair isn't a single value, this would be set.",
            "nullable":true,
            "x-queryable":true
        },
        "Value":{
            "title":"Request Payload Attribute Value",
            "maxLength":1000,
            "type":"string",
            "description":"The value in the Key Value pair that forms the payload.",
            "nullable":true,
            "x-queryable":true
        },
        "links":{
            "title":"Links",
            "type":"array",
            "description":"The link relations associated with the resource instance.",
            "items":{
                "$ref":"#/components/schemas/link"
            }
        },
        "SmartSuggestPath":{
            "title":"Smart Suggest Path",
            "maxLength":2048,
            "type":"string",
            "description":"The path used for smart suggest.",
            "nullable":true,
            "x-queryable":true
        },
        "RequestPayloadId":{
            "type":"integer",
            "description":"Uniquely identifies the payload for smart actions. For internal use.",
            "format":"int64",
            "nullable":false,
            "x-hints":{
                "precision":18
            },
            "x-queryable":true
        },
        "RequestPayloadName":{
            "title":"Request Payload Attribute Name",
            "maxLength":256,
            "type":"string",
            "description":"The key in the Key Value pair that forms the payload.",
            "nullable":false,
            "x-queryable":true
        },
        "MandatoryFlag":{
            "title":"Mandatory",
            "maxLength":1,
            "type":"boolean",
            "description":"Boolean value indicating if the payload is mandatory.",
            "nullable":true,
            "x-queryable":true
        }
    }
}

Nested Schema : Links

Type: array

Title: Links

The link relations associated with the resource instance.

Show Source

• Array of: object link

{
    "title":"Links",
    "type":"array",
    "description":"The link relations associated with the resource instance.",
    "items":{
        "$ref":"#/components/schemas/link"
    }
}

Nested Schema : internalServiceRequests-smartActions-UserActionURLBinding-item-response

Type: object

Show Source

• Binding: string
  Title: URL Binding Type

  Maximum Length: 64

  This is a hint for processing the Url Binding runtime.
• links: array Links
  Title: Links

  The link relations associated with the resource instance.
• SystemActionFlag: boolean
  Title: System Action

  Maximum Length: 1

  Default Value: false

  Boolean indicator.
• URLBindingId: integer (int64)
  Uniquely identifies the URL Bind for smart actions. For internal use.
• URLBindingName: string
  Title: URL Binding Parameter Name

  Maximum Length: 256

  For action REST endpoints that require runtime binding, this is the key in the key value pair.
• Value: string
  Title: URL Binding Parameter Value

  Maximum Length: 1000

  For action REST endpoints that require runtime binding, this is the value in the key value pair.

{
    "type":"object",
    "properties":{
        "Binding":{
            "title":"URL Binding Type",
            "maxLength":64,
            "type":"string",
            "description":"This is a hint for processing the Url Binding runtime.",
            "nullable":true,
            "x-queryable":true
        },
        "Value":{
            "title":"URL Binding Parameter Value",
            "maxLength":1000,
            "type":"string",
            "description":"For action REST endpoints that require runtime binding, this is the value in the key value pair.",
            "nullable":true,
            "x-queryable":true
        },
        "URLBindingId":{
            "type":"integer",
            "description":"Uniquely identifies the URL Bind for smart actions. For internal use.",
            "format":"int64",
            "nullable":false,
            "x-hints":{
                "precision":18
            },
            "x-queryable":true
        },
        "links":{
            "title":"Links",
            "type":"array",
            "description":"The link relations associated with the resource instance.",
            "items":{
                "$ref":"#/components/schemas/link"
            }
        },
        "SystemActionFlag":{
            "title":"System Action",
            "maxLength":1,
            "type":"boolean",
            "description":"Boolean indicator.",
            "nullable":true,
            "default":false,
            "x-queryable":true
        },
        "URLBindingName":{
            "title":"URL Binding Parameter Name",
            "maxLength":256,
            "type":"string",
            "description":"For action REST endpoints that require runtime binding, this is the key in the key value pair.",
            "nullable":false,
            "x-queryable":true
        }
    }
}

Nested Schema : Links

Type: array

Title: Links

The link relations associated with the resource instance.

Show Source

• Array of: object link

{
    "title":"Links",
    "type":"array",
    "description":"The link relations associated with the resource instance.",
    "items":{
        "$ref":"#/components/schemas/link"
    }
}

Links

executeActionForRows

Operation: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/executeActionForRows

Parameters:

• SrId: $request.path.SrId

This method lets you process mass or composite action on multiple object rows.

generateSmartActions

Operation: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/generateSmartActions

Parameters:

• SrId: $request.path.SrId

This method lets you facilitate generation of actions based on a set of input parameters.

getActionEvaluationAttributesForResource

Operation: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/getActionEvaluationAttributesForResource

Parameters:

• SrId: $request.path.SrId

This method lets you get all attributes from resource for evaluating an action.

getActionsForRows

Operation: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/getActionsForRows

Parameters:

• SrId: $request.path.SrId

This method returns a list of valid mass or composite actions for the selected records.

getAttributesForResource

Operation: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/getAttributesForResource

Parameters:

• SrId: $request.path.SrId

Get attributes for a smart action.

getEntities

Operation: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/getEntities

Parameters:

• SrId: $request.path.SrId

Get all entities for a smart action.

getObjectFunctions

Operation: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/getObjectFunctions

Parameters:

• SrId: $request.path.SrId

Get all object functions associated with the smart action.

processMassAction

Operation: /crmRestApi/resources/11.13.18.05/internalServiceRequests/{SrId}/child/smartActions/action/processMassAction

Parameters:

• SrId: $request.path.SrId

This method lets you process action on multiple object rows.

Back to Top

Examples

The following example shows how to get all smart actions of an internal service request by submitting a get request on the REST resource using cURL.

cURL Command

curl -u <username:password> \ -X GET 'https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions' -X GET

Example of Response Body

The following shows an example of the response body in JSON format.

{
    "items": [
        {
            "UserActionId": 100100297712761,
            "UserActionName": "SDA-ComposeMessage-internalServiceRequests",
            "DisplayLabel": "Compose Message",
            "IncludedInApplication": "ORACLE-HELPDESK-APP",
            "UpdateOfAttributes": null,
            "Entity": "internalServiceRequests",
            "Href": "/crmRestApi/resources/latest/internalServiceRequests",
            "Method": "GET",
            "ContentType": "application/json",
            "ConfirmationMessage": null,
            "UserActionRank": 100,
            "MassActionFlag": false,
            "PageType": null,
            "SmartSuggestFlag": false,
            "ObjectFunctionName": null,
            "SystemActionFlag": true,
            "links": [
                {
                    "rel": "self",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712761",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "canonical",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712761",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "parent",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004",
                    "name": "internalServiceRequests",
                    "kind": "item"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712761/child/UserActionNavigation",
                    "name": "UserActionNavigation",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712761/child/UserActionRequestPayload",
                    "name": "UserActionRequestPayload",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712761/child/UserActionURLBinding",
                    "name": "UserActionURLBinding",
                    "kind": "collection"
                },
                {
                    "rel": "action",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712761/action/executeAction",
                    "name": "executeAction",
                    "kind": "other"
                },
                {
                    "rel": "enclosure",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712761/enclosure/ActionIntent",
                    "name": "ActionIntent",
                    "kind": "other"
                }
            ]
        },
        {
            "UserActionId": 100100297712760,
            "UserActionName": "SDA-ComposeEmail-internalServiceRequests",
            "DisplayLabel": "Compose Email",
            "IncludedInApplication": "ORACLE-HELPDESK-APP",
            "UpdateOfAttributes": null,
            "Entity": "internalServiceRequests",
            "Href": "/crmRestApi/resources/latest/internalServiceRequests",
            "Method": "GET",
            "ContentType": "application/json",
            "ConfirmationMessage": null,
            "UserActionRank": 200,
            "MassActionFlag": false,
            "PageType": null,
            "SmartSuggestFlag": false,
            "ObjectFunctionName": null,
            "SystemActionFlag": true,
            "links": [
                {
                    "rel": "self",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712760",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "canonical",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712760",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "parent",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004",
                    "name": "internalServiceRequests",
                    "kind": "item"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712760/child/UserActionNavigation",
                    "name": "UserActionNavigation",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712760/child/UserActionRequestPayload",
                    "name": "UserActionRequestPayload",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712760/child/UserActionURLBinding",
                    "name": "UserActionURLBinding",
                    "kind": "collection"
                },
                {
                    "rel": "action",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712760/action/executeAction",
                    "name": "executeAction",
                    "kind": "other"
                },
                {
                    "rel": "enclosure",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712760/enclosure/ActionIntent",
                    "name": "ActionIntent",
                    "kind": "other"
                }
            ]
        },
        {
            "UserActionId": 100100297712762,
            "UserActionName": "SDA-ComposeWebMessage-internalServiceRequests",
            "DisplayLabel": "Compose Web Message",
            "IncludedInApplication": "ORACLE-HELPDESK-APP",
            "UpdateOfAttributes": null,
            "Entity": "internalServiceRequests",
            "Href": "/crmRestApi/resources/latest/internalServiceRequests",
            "Method": "GET",
            "ContentType": "application/json",
            "ConfirmationMessage": null,
            "UserActionRank": 300,
            "MassActionFlag": false,
            "PageType": null,
            "SmartSuggestFlag": false,
            "ObjectFunctionName": null,
            "SystemActionFlag": true,
            "links": [
                {
                    "rel": "self",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712762",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "canonical",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712762",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "parent",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004",
                    "name": "internalServiceRequests",
                    "kind": "item"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712762/child/UserActionNavigation",
                    "name": "UserActionNavigation",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712762/child/UserActionRequestPayload",
                    "name": "UserActionRequestPayload",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712762/child/UserActionURLBinding",
                    "name": "UserActionURLBinding",
                    "kind": "collection"
                },
                {
                    "rel": "action",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712762/action/executeAction",
                    "name": "executeAction",
                    "kind": "other"
                },
                {
                    "rel": "enclosure",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712762/enclosure/ActionIntent",
                    "name": "ActionIntent",
                    "kind": "other"
                }
            ]
        },
        {
            "UserActionId": 100100217006260,
            "UserActionName": "SDA-AddInternalNote-internalServiceRequests",
            "DisplayLabel": "Compose Internal Note",
            "IncludedInApplication": "ORACLE-HELPDESK-APP",
            "UpdateOfAttributes": null,
            "Entity": "internalServiceRequests",
            "Href": "/crmRestApi/resources/latest/internalServiceRequests/srNumber",
            "Method": "GET",
            "ContentType": "application/json",
            "ConfirmationMessage": null,
            "UserActionRank": 400,
            "MassActionFlag": false,
            "PageType": null,
            "SmartSuggestFlag": false,
            "ObjectFunctionName": null,
            "SystemActionFlag": true,
            "links": [
                {
                    "rel": "self",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100217006260",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "canonical",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100217006260",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "parent",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004",
                    "name": "internalServiceRequests",
                    "kind": "item"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100217006260/child/UserActionNavigation",
                    "name": "UserActionNavigation",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100217006260/child/UserActionRequestPayload",
                    "name": "UserActionRequestPayload",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100217006260/child/UserActionURLBinding",
                    "name": "UserActionURLBinding",
                    "kind": "collection"
                },
                {
                    "rel": "action",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100217006260/action/executeAction",
                    "name": "executeAction",
                    "kind": "other"
                },
                {
                    "rel": "enclosure",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100217006260/enclosure/ActionIntent",
                    "name": "ActionIntent",
                    "kind": "other"
                }
            ]
        },
        {
            "UserActionId": 100100297712759,
            "UserActionName": "SDA-CaptureCustomerMessage-internalServiceRequests",
            "DisplayLabel": "Capture Customer Message",
            "IncludedInApplication": "ORACLE-HELPDESK-APP",
            "UpdateOfAttributes": null,
            "Entity": "internalServiceRequests",
            "Href": "/crmRestApi/resources/latest/internalServiceRequests",
            "Method": "GET",
            "ContentType": "application/json",
            "ConfirmationMessage": null,
            "UserActionRank": 500,
            "MassActionFlag": false,
            "PageType": null,
            "SmartSuggestFlag": false,
            "ObjectFunctionName": null,
            "SystemActionFlag": true,
            "links": [
                {
                    "rel": "self",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712759",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "canonical",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712759",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "parent",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004",
                    "name": "internalServiceRequests",
                    "kind": "item"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712759/child/UserActionNavigation",
                    "name": "UserActionNavigation",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712759/child/UserActionRequestPayload",
                    "name": "UserActionRequestPayload",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712759/child/UserActionURLBinding",
                    "name": "UserActionURLBinding",
                    "kind": "collection"
                },
                {
                    "rel": "action",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712759/action/executeAction",
                    "name": "executeAction",
                    "kind": "other"
                },
                {
                    "rel": "enclosure",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712759/enclosure/ActionIntent",
                    "name": "ActionIntent",
                    "kind": "other"
                }
            ]
        },
        {
            "UserActionId": 100100297712757,
            "UserActionName": "SDA-AddResource-internalServiceRequests",
            "DisplayLabel": "Add Resource",
            "IncludedInApplication": "ORACLE-HELPDESK-APP",
            "UpdateOfAttributes": null,
            "Entity": "internalServiceRequests",
            "Href": "/crmRestApi/resources/latest/internalServiceRequests/{srNumber}/child/resourceMembers",
            "Method": "POST",
            "ContentType": "application/json",
            "ConfirmationMessage": null,
            "UserActionRank": 600,
            "MassActionFlag": false,
            "PageType": null,
            "SmartSuggestFlag": true,
            "ObjectFunctionName": null,
            "SystemActionFlag": true,
            "links": [
                {
                    "rel": "self",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712757",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "canonical",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712757",
                    "name": "smartActions",
                    "kind": "item"
                },
                {
                    "rel": "parent",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004",
                    "name": "internalServiceRequests",
                    "kind": "item"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712757/child/UserActionNavigation",
                    "name": "UserActionNavigation",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712757/child/UserActionRequestPayload",
                    "name": "UserActionRequestPayload",
                    "kind": "collection"
                },
                {
                    "rel": "child",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712757/child/UserActionURLBinding",
                    "name": "UserActionURLBinding",
                    "kind": "collection"
                },
                {
                    "rel": "action",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712757/action/executeAction",
                    "name": "executeAction",
                    "kind": "other"
                },
                {
                    "rel": "enclosure",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712757/enclosure/ActionIntent",
                    "name": "ActionIntent",
                    "kind": "other"
                }
            ]
        },
        {
            "UserActionId": 100100297712755,
            "UserActionName": "SDA-AddContact-internalServiceRequests",
            "DisplayLabel": "Add Contact",
            "IncludedInApplication": "ORACLE-HELPDESK-APP",
            "UpdateOfAttributes": null,
            "Entity": "internalServiceRequests",
            "Href": "/crmRestApi/resources/latest/internalServiceRequests/{srNumber}/child/contacts",
            "Method": "POST",
            "ContentType": "application/json",
            "ConfirmationMessage": null,
            "UserActionRank": 700,
            "MassActionFlag": false,
            "PageType": null,
            "SmartSuggestFlag": true,
            "ObjectFunctionName": null,
            "SystemActionFlag": true,
            "links": [
                {
                    "rel": "self",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/internalServiceRequests/ISR0000006004/child/smartActions/100100297712755",
                    "name": "smartActions",
                    "kind": "item"
                },
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}
            

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