Service Request References REST Endpoints

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Service Requests/Service Request References

The service request references resource is used to view, create, and delete service request references. Service request references are a list of objects linked to the service request. For example, a list of knowledge articles linked to the service request.

Create a service request reference

Method: post

Path: /crmRestApi/resources/11.13.18.05/serviceRequests/{SrNumber}/child/srReferences

Delete a service request reference

Method: delete

Path: /crmRestApi/resources/11.13.18.05/serviceRequests/{SrNumber}/child/srReferences/{ReferenceId}

Get a service request reference

Method: get

Path: /crmRestApi/resources/11.13.18.05/serviceRequests/{SrNumber}/child/srReferences/{ReferenceId}

Get all service request references

Method: get

Path: /crmRestApi/resources/11.13.18.05/serviceRequests/{SrNumber}/child/srReferences

Update a service request reference

Method: patch

Path: /crmRestApi/resources/11.13.18.05/serviceRequests/{SrNumber}/child/srReferences/{ReferenceId}