Configure Images for Tiers

If you already use tiers to classify your partners in Oracle CX Sales, then you can configure those same tier images to display on partner records in your Partner Finder application, as well. You do this configuration in Oracle Visual Builder.

Prerequisite

Create tiers and add to programs in CX Sales.

Import the Tier Images

First, confirm that your tier images currently in use in CX Sales are also stored in Visual Builder.

  1. Navigate to Web Applications > Partner Finder > Resources > images.

  2. These tier images are already provided for you:

    • silver_level.jpeg

    • gold-level.jpeg

    • platinum_level.jpeg

    If you're using different tier images in CX Sales, then you must add those tier images here. Click the + icon to import your tier images as image files.

Map Tier Images

Confirm that your images and associated tiers are mapped correctly.

  1. Navigate to Web Applications > Partner Finder.

  2. Click the Variables and Types icon (x) > Variables tab.

  3. In the Constants region, click tierIdLogoMapping.

  4. The Default Value section displays the default mapping:

    {
        "300000123945410": "resources/images/gold-level.jpeg",
        "300000123945409": "resources/images/platinum_level.jpeg",
        "300000123945411": "resources/images/silver_level.jpeg"
    }
  5. Map the correct tier IDs with the tier images that you're using in CX Sales.

    1. Replace the default tier IDs with the tier IDs currently in use in CX Sales.

      Note: Use the Tier REST service to obtain the tier ID from the TierId attribute: /crmRestApi/resources/11.13.18.05/partnerTiers
    2. Replace the tier images, if needed, with the tier images that you previously imported to the resources/images location.