1. How do I integrate Microsoft Teams with Redwood User Experience?
  2. Configure Web Conference Integration Settings in the Sales Application

Configure Web Conference Integration Settings in the Sales Application

You're now ready to complete and activate the Microsoft Teams web conference integration for your sales application. Use the Manage Web Conference Integration task to configure the integration settings.

Follow these steps:

  1. Sign in to the application as a setup user.

  2. Click Navigator > My Enterprise > Setup and Maintenance.

  3. In the Setup and Maintenance work area, go to click Tasks > Search.

  4. Search for the Manage Web Conference Integration task and click the matching result. The following screen is displayed:

    Screenshot showing the Manage Web Conference Integration UI

  5. In the Provider field, select Microsoft Teams from the drop-down list.

  6. For the Microsoft Tenant ID, Client ID and Client Secret fields, use the associated values from the App registered in the Azure setup. See steps 4 and 6 in the Set Up Microsoft Teams Web Conference Integration App in Microsoft Azure topic.
  7. For the Service URL field, always use https://graph.microsoft.com/v1.0
  8. Click Save and Close.