CRM - CRM Reporting Usage

Description

This reporting usage subject area lets you see how your users and teams use OBTI in CRM. This subject area exposes execution metrics around subject areas, analyses, and dashboards. These metrics provide reporting on details like the most popular and unpopular reports and which analytics are important to your users. This reporting gives you powerful insights for understanding your users' interests in reporting and analytics, as well as which reports should be prioritized for development.

Business Questions

This subject area can answer the following business questions:

• Which types of reports and subject areas are the users in your organization are looking at?

• Which analytics should you prioritize and which can be phased out to optimize resources?

• How important are analytics to your team, and how much do they use them?

• What are the most and least popular reports and which analytics are important to your team?

Job Roles

No applicable job roles

Duty Roles

The following duty roles secure access to this subject area:

• User System Usage Transaction Analysis Duty

Primary Navigation

Navigator > Reports and Analytics

Time Reporting

This subject area reports historical data.

Time dimension is linked to User System Usage."Time"."Date".

Transactional Grain

This subject area returns the data at the grain of the User.

Special Considerations

The subject area requires the FBI_USER_SYSTEM_USAGE_TRANSACTIONAL_DUTY duty role for access.