User System Usage Transaction Analysis Duty

Code Name

FBI_USER_SYSTEM_USAGE_TRANSACTION_ANALYSIS_DUTY

Job Roles

No applicable job roles

Subject Areas

This duty role secures access to the following subject areas:

• CRM - CRM Click History

• CRM - CRM Reporting Usage

Business Questions

This duty role secures access to data that can answer the following business questions:

• Which types of reports and subject areas are the users in your organization are looking at?

• Which analytics should you prioritize and which can be phased out to optimize resources?

• How important are analytics to your team, and how much do they use them?

• What areas of the application are used by users in specific geographic region or resource hierarchies?

• What areas of the application are users viewing or not viewing?

• How are the areas of the application performing?

• What are the most and least popular reports and which analytics are important to your team?

• Which users are using the application the most or least based on clicks?