Knowledge Management - Article Category Real Time

Description

This subject area provides information about the categories to which articles belong. It also provides information on employee interaction with the articles. This subject area displays a one-to-many relationship from an article to a product.

Business Questions

This subject area can answer the following business questions:

• Which articles are linked to a category?

• Which category contains the highest number of knowledge articles?

Job Roles

The following job roles secure access to this subject area:

• Knowledge Analyst

• Knowledge Manager

Duty Roles

The following duty roles secure access to this subject area:

• Knowledge Management Transaction Analysis Duty

Primary Navigation

Navigator > Knowledge Management > Authoring

Time Reporting

Yes

Time dimension is linked to Knowledge Management - Article Real Time."Time"."Date".

Transactional Grain

Article Version - Category

Special Considerations

Employees must be assigned the Resource role to be visible in reports. This subject area displays a one-to-many relationship from an article to a category.