What objects and channels are available in Sales Assistant?
Oracle Sales Assistant is a skill that can help you carry out day-to-day sales-related CRM tasks in Oracle CX Sales. Sales Assistant supports Accounts, Appointment, Contacts, Opportunities, Service Requests, Tasks, Sales Leads, and Custom objects. The supported channels are Microsoft Teams and CX Sales Mobile and your administrator can enable or disable different objects for each channel.
To enable Oracle Sales Assistant for your users, apply for access on the Sales Assistant Forum on Oracle Cloud Customer Connect.
For information about enabling sales assistant for CX Sales Mobile and for Microsoft
Teams, see: