Overview of Natural-Language Filtering Setup for Activities
Here's an overview of the setup tasks that make it possible for salespeople to use the English language to filter activities.
Step |
Setup Task |
Application |
Description |
Where to Get More Details |
---|---|---|---|---|
1 |
Complete the prerequisite Oracle Digital Assistant application setup. |
Oracle Identity Cloud Service (IDCS) |
Before you set up any of the features that use natural language
processing, you must perform some prerequisite setup of Oracle
Digital Assistant:
|
See the topic: Overview of Common ODA Setup for Sales. |
2 |
Create the Oracle Web channel to sales |
Oracle Digital Assistant |
Create the Oracle Web channel that enables the analysis of the text salespeople enter in the Action Bar. After you create the channel, you copy the Webhook URL. You need it for the next step. |
See the topic: Create an Oracle Web Channel |
3 | Associate the Oracle Web channel that you created to the sales application. | Sales application | Paste the Web Channel ID into the profile option Sensing Agent to ODA Channel ID (ORA_ZCA_SENS_ODA_CHANNEL_ID). | See the topic: Enter the Channel ID into a Profile Option to Enable Activity Filtering |