Overview of Natural-Language Filtering Setup for Activities

Here's an overview of the setup tasks that make it possible for salespeople to use the English language to filter activities.

Step

Setup Task

Application

Description

Where to Get More Details

1

Complete the prerequisite Oracle Digital Assistant application setup.

Oracle Identity Cloud Service (IDCS)
Before you set up any of the features that use natural language processing, you must perform some prerequisite setup of Oracle Digital Assistant:
  • Set up administrator users
  • Obtain the ODA URL
  • Install (pull) the FADigitalAssistant.
  • Enable the Digital Assistant used for Oracle Fusion Cloud Applications
See the topic: Overview of Common ODA Setup for Sales.

2

Create the Oracle Web channel to sales

Oracle Digital Assistant

Create the Oracle Web channel that enables the analysis of the text salespeople enter in the Action Bar.

After you create the channel, you copy the Webhook URL. You need it for the next step.

See the topic: Create an Oracle Web Channel
3 Associate the Oracle Web channel that you created to the sales application. Sales application Paste the Web Channel ID into the profile option Sensing Agent to ODA Channel ID (ORA_ZCA_SENS_ODA_CHANNEL_ID). See the topic: Enter the Channel ID into a Profile Option to Enable Activity Filtering