About Uploading Content
In the Sales Lightbox content library, you can upload content that you want to view later or share with other users.
For a procedure detailing how to upload content, see the topic, Uploading Lightbox Content: Procedure.
When you upload content, the application performs in the following way:
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If the content uploads successfully, then a thumbnail image appears on the My Content view after you refresh your view. After an initial upload, a placeholder thumbnail appears and postupload processing continues. You can continue to work during this time.
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An error message appears if uploaded file isn't a supported file type.
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After the initial file upload, postupload processing extracts thumbnails, performs a virus check on the uploaded file, and so on. A confirmation message appears if the content has successfully uploaded. When the upload is complete, refresh your view to see the content thumbnail image and to access the content.
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If postupload processing fails, and if a preferred notification method has been configured for you, then you receive a message explaining that an error occurred. If this error occurs, contact your administrator. Any content that fails the postupload process is removed from the My Content view.
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If you sign out during an upload, then postupload processing continues.