Engagement Channel Supervisor (Job Role)

Individual responsible for monitoring metrics and overall resource balancing across the Engagement channels.

Privileges

This table lists privileges granted to duties of the Engagement Channel Supervisor job role.

Granted Role Granted Role Description Privilege Privilege Description

Engagement Channel Supervisor

Individual responsible for monitoring metrics and overall resource balancing across the Engagement channels.

View Engagement Channel Dashboard

Allows the user to view engagement channel dashboard.